Contour L4-122 2.0L CNG DOHC VIN Z SFI (1996)
REGIONAL CONTACT
Advise regional office if an owner:
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cannot be contacted.
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does not make a service date.
CLAIMS PREPARATION AND SUBMISSION
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Enter claims using DWE.
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Refer to ACESII Manual for claims preparation and submission information.
OWNER REFUNDS
Ford Motor Company will refund owner-paid costs to repair the connector or replace the headlight switch and connector if the repair was made before
the date of the Owner Letter (or after the date of the Owner Letter if an emergency repair was made away from the servicing dealer). Refer to ACESII
Manual for Refund information.
Also, please note the important parts return information.
IMPORTANT PARTS RETURN INFORMATION
All parts replaced in conjunction with this recall must be retained according to the current Warranty and Policy Manual. Parts will be randomly selected
for return and analysis. Parts that do not exhibit melting, as indicated in step # 7 of the technical instructions, will be charged back.
DEALER PRICE
For latest prices, check:
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DOES II
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Updated Price Book
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.
RENTAL VEHICLES FOR PARTS ORDER VEHICLES ONLY
If inspection reveals that melting has occurred and headlight switch replacement is required, proceed with switch installation. If a headlight switch is not
in dealer stock, order the part and provide a rental vehicle to the customer.
Ford Motor Company will pay for a loaner or rental vehicle for up to three days, except for fuel which will be at owner's expense. If additional days are
required because parts are not available, call the Recall Hotline at 1-800-325-5621. Enter the word "LOANER" plus the number of days the vehicle was
used in the Miscellaneous Expense area.
Attachment II - Labor and Parts Information
LABOR ALLOWANCES
