Contour L4-122 2.0L DOHC VIN 3 SFI (1995)
Owner Letter
March, 1995
Serial Number: 12345678901234567
95S06
Mr. John Sample
123 Main Street
Anywhere, USA 12345
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has determined that a defect which relates to motor vehicle safety exists in certain 1995 Model Year Mustang, Probe, Contour,
Mystique, Crown Victoria, Grand Marquis, Lincoln Town Car, Windstar and Explorer vehicles equipped with passenger side air bags.
Safety Defect
The passenger side air bag, part of the Supplemental Restraint System of your vehicle, may not inflate properly in the event of a deployment level
collision. If the air bag does not inflate properly, the passenger may not retrained as intended. In addition, hot combustion gasses may released which
could result in a fire and potentially cause personal injury.
Repairs
At no charge to you, your dealer will inspect, and if necessary, replace the passenger-side air bag module on your vehicle. Dealers currently have
instructions and parts ordering information.
Warning To Occupants
ALWAYS WEAR YOUR SAFETY BELT. All occupants of a vehicle, including the driver, should always wear their safety belts, whether or not an air
bag Supplemental Restraint System is provided at their seating position. Failure to do so may increase the risk of injury or death in the event of a
collision.
How Long Will It Take?
The time needed for this service is about on half hour. However, due to service scheduling times, your dealer may need your vehicle for on full working
day. If the air bag needs to be replaced, your dealer will have to order it. Replacement parts would be expected to arrive within three days.
Rental Cars
Your dealer will provide you with a free loaner or rental vehicle (except for cost of fuel) until a replacement air bag (if Necessary) can be installed.
Call Your Dealer
Call your dealer without delay. Ask for a service date.
When your bring your vehicle in, show the dealer this letter.
If you misplace this letter, your dealer will still do the work, free of charge.
Changed Address Or Sold The Vehicle?
Please fill out the enclosed prepaid postcard and mail it to us if you have changed your address or sold the vehicle.
If the dealer doesn't make the repair promptly and without charge, you may contact the Ford Customer Assistance Center, 300 Renaissance Center, P.O.
Box 43360, Detroit, Michigan 48243. Your also may send a complaint to the Administrator, National Highway Traffic Safety Administration, 400
Seventh Street, S.W., Washington, D.C. 20590 or call the toll free Auto Safety Hotline 1-800-424-0303 (Washington, D.C. area residents may call
366-0123).
We regret the inconvenience this service may cause you, but we want you to have the work done for safety and satisfaction with your Ford-built vehicle.
