Contour L4-122 2.0L DOHC VIN 3 SFI (1995)
(Use only Carlite glass)
SPECIAL NOTE TO PARTS AND SERVICE MANAGERS
To minimize the amount of time customer vehicles are out of service, dealers are encouraged to schedule service appointments AFTER replacement
glass has been received by your local Carlite distributor. Please coordinate repair scheduling and glass ordering with your Carlite distributor.
Attachment III - Technical Instructions
ATTACHMENT III
SAFETY RECALL 95SOS
REPLACEMENT OF RIGHT HAND REAR DOOR WINDOW GLASS
TECHNICAL INSTRUCTIONS
REFER TO THE 1995 CONTOUR/MYSTIQUE SERVICE MANUAL, SECTION 01-11 FOR THE REMOVAL AND INSTALLATION
PROCEDURES.
Owner Letter
Serial Number: 12345678901234567
95S05
February, 1995
Mr. John Sample
123 Main Street
Anywhere, USA 12345
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has determined that certain 1995 Ford Contour and Mercury Mystique passenger cars are equipped with right hand rear door
window glass that does not conform to an important safety requirement of Federal Motor Vehicle Safety Standard (FMVSS) No. 205, "Glazing
Materials". Our records indicate that you own one of the vehicles involved.
NON-COMPLIANCE
On some of these vehicles, the right hand rear door window glass may not have been properly tempered. (Tempering is a special glass hardening
process). In the event of glass breakage, as, for example, in a collision, the resulting glass particles could be larger in size than permitted by the Federal
Standard. The larger fragments may increase the risk of occupant injury in the event of an accident. We urge you to return your vehicle to a Ford or
Lincoln.Mercury dealer for the replacement of the glass.
REPAIRS
At no charge to you, your dealer will replace the right hand rear door window glass on your car. Dealers currently have instructions and parts ordering
information.
HOW LONG WILL IT TAKE?
The time needed for this service is about one hour. However, due to service scheduling times, your dealer may need your vehicle for one full working
day.
CALL YOUR DEALER
Call your dealer without delay. Ask for a service date and whether parts are in stock.
If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.
When you bring your car in, show the dealer this letter.
If you misplace this letter, your dealer will still do the work, free of charge.
CHANCED ADDRESS OR SOLD THE CAR?
Please fill out the enclosed prepaid postcard and mail it to us if you have changed your address or sold the car.
If the dealer doesn't make the repair promptly and without charge, you may contact the Ford Customer Assistance Center, 300 Renaissance Center, P. 0.
Box 43360, Detroit, Michigan 48243. You also may send a complaint to the Administrator, National Highway Traffic Safety Administration, 400
Seventh Street, 5W., Washington, D.C. 20590 or call the toll free Auto Safety Hotline 1-800-424-9393 (Washington, D.C. area residents may call
366-0123).
