Crown Victoria V8-4.6L Flex Fuel (2008)
you must limit the use of this listing to the follow-up necessary to complete this recall action.
STOCK VEHICLES
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Affected stock vehicles that had this safety recall completed prior to July 2, 2007 will require re-inspection and/or repair.
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Do not demonstrate or deliver affected vehicles that remain in your new vehicle inventory until this safety recall has been completed.
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Those vehicles that do not pass the inspection must have the affected Wheel Bearing and Hub Assembly replaced prior to demonstrating or delivery.
SOLD VEHICLES
Owners of affected vehicles that had this safety recall completed prior to July 2, 2007 will be notified to return to their dealership for re-inspection
and/or repair.
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Owners of affected vehicles will be directed to dealers for inspection/repairs.
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Immediately contact any of your affected owners whose vehicles are not on your VIN lists but are identified in OASIS. Give the owner a copy of the
Customer Notification Letter and schedule a service date. Note: Lincoln owners should receive the "Special Handling Procedure." To familiarize
yourself, please review Special Handling Procedure before calling owners.
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Correct other affected vehicles identified in OASIS which are brought to your dealership.
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Those vehicles that do not pass the inspection must have the affected Wheel Bearing and Hub Assembly replaced. This service must be performed on
all affected vehicles at no charge to the vehicle owner.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this Field Service Action.
RELATED DAMAGE
If a related damage condition exists that you believe to be caused by the covered condition, call the Special Service Support Center to request approval
prior to the repair of any related damage. Requests for approval after completion of the repair will not be granted. Ford Motor Company reserves the
right to deny coverage for related damage in cases where the vehicle owner has not had this safety recall performed on a timely basis.
ADDITIONAL LABOR TIME
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If a condition exists that requires additional labor to complete the repair, call the Special Service Support Center to request approval prior to
performing any additional labor. Requests for approval after completion of the repair will not be granted.
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If you encounter aftermarket equipment or modifications to the vehicle which might prevent the repair of the covered condition, call the Special
Service Support Center.
RENTAL VEHICLES
If Wheel Bearing and Hub Assembly replacement is necessary, Ford will pay for a rental vehicle, except for fuel and insurance, which will be at the
owner's expense. Follow Extended Service Plan (ESP) guidelines for rental dollar amounts. Enter the word "RENTAL" plus the number of days the
vehicle was used in the Miscellaneous Expense area of the recall claim form.
CLAIMS PREPARATION AND SUBMISSION
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Enter claims using Direct Warranty Entry (DWE).
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Related damage must be claimed on a repair line that is separate from the repair line on which the FSA is claimed. Related damage requires prior
approval from Special Service Support Center.
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"MT" labor should be submitted on a separate repair line with the related damage flag checked. "MT" labor requires prior approval from Special
Service Support Center.
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Refer to ACESII manual for claims preparation and submission information.
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To claim for "Special Handling," follow the instructions on page two of dealer announcement dated 10/26/01.
Attachment II - Labor and Parts Information
