E 150 1/2 Ton Van V6-4.2L VIN 2 (1997)
Anywhere, USA 12345
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Ford Motor company has decided that a defect which relates to motor vehicle safety exists in certain 1997 model year Econolines equipped with the 4.2L
engine.
Safety Defect
The battery cable harness may rub against and be damaged by the engine mount. Should this occur, the battery cable harness may short to ground. Since
the cable is always at full battery potential, a short to ground could ignite the cable insulation and nearby components.
Repairs
At no charge to you, your dealer will inspect and install a protective covering around the battery cable and install a tie strap to keep it from contacting the
engine mount or, if appropriate, replace the cable. Dealers currently have instructions and parts ordering information.
How Long Will It Take?
The time needed for this service is about one hour. However, due to service scheduling times, your dealer may need your vehicle for a longer period.
Call Your Dealer
Call your dealer without delay. Ask for a service date and whether parts are in stock for Safety Recall 96S54.
If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.
When you bring your Econoline in, show the dealer this letter.
If you misplace this letter, your dealer will still do the work, free of charge.
Changed Address or Sold The Econoline?
Please fill out the enclosed prepaid postcard and mail it to us if you have changed your address or sold the Econoline.
If the dealer doesn't make the repair promptly and without charge, you may contact the Ford Customer Assistance Center, 300 Renaissance Center, P.O.
Box 43360, Detroit, Michigan 48243. You also may send a complaint to the Administrator, National Highway Traffic Safety Administration, 400
Seventh Street, S.W., Washington, D.C. 20590 or call the toll free Auto Safety Hotline 1-800-424-9393 (Washington, D.C. area residents may call
366-0123).
We regret the inconvenience this service may cause you, but we want you to have the work done for your safety and satisfaction with your Ford-built
Econoline.
