E 150 Van V8-351 5.8L VIN G 2-bbl (1984)
REFUNDS:
Owner/operators of 1985-87-model 7.5L dual-thermactor engine equipped vehicles will be provided refunds for
Ford-sourced aluminized stainless steel mufflers which may have been installed at their expense under Safety Recall
87M53. DEALERS ARE INSTRUCTED TO PROVIDE REFUNDS TO OWNERS WHO ADEQUATELY PROVE
SUCH A PURCHASE AND TO CLAIM FOR REFUNDS USING FORM 1863.
DEALER RESPONSIBILITIES:
Owners will be told that they may wish to inform the National Highway Traffic Safety Administration if the recall is not performed without charge or
within a reasonable time after the vehicle is brought to their dealership for repair.
REPAIR CODES:
REFER TO ATTACHMENT II, EXHIBIT 1 - THE "REPAIR CODES" SHOWN ON THE REFERENCED
ATTACHMENT HAVE BEEN DEVELOPED TO ASSIST YOU IN SELECTING THE CORRECT EXHAUST
SYSTEM MUFFLERS FOR SPECIFIC VEHICLES. THESE "REPAIR CODES" WILL BE PRINTED ON THE
OWNER LETTER AND THE CLAIM FORM 1864. USE THE CODES TO DETERMINE REQUIRED MUFFLERS
AND WHEN PREPARING CLAIM FORMS AND SERVICE DOCUMENTS.
CARES/OASIS:
Dealers are to check the CARES and OASIS programs todetermine if an affected vehicle is involved in other recalls.
CLAIM FORMS:
USE CLAIM FORM 1864 FOR THE MODIFICATIONS REQUIRED FOR THIS RECALL. USE CLAIM FORM
1863 FOR REFUNDS TO OWNERS WHO PREVIOUSLY PAID FOR INSTALLATION Of FORD-SOURCED
ALUMINIZEDSTAINLESS STEEL MUFFLERS. Refer to Attachment I for preparation instructions.
PARTS
Refer to Attachment II.
REQUIREMENTS:
LABOR ALLOWANCE:
Refer to Attachment II.
TECHNICAL INSTRUCTIONS:
Refer to Attachment III.
OWNER NOTIFICATION:
Owner/operators will be notified with the letter shown on Attachment IV.
FPSD ASSISTANCE:
Contact your FPSD District Service Engineer with any problems you have concerning this recall. Additionally, a
special toll-free Econoline/Ambulance Technical Hotline is available to assist in resolving unusual repair issues
technicians may encounter.
Personnel are available daily from 7:30 A.M. to 6:00 P.M., Eastern Time to provide technical assistance by calling
1-800-445-1571.
Administrative Instructions
SAFETY RECALL 88S99 ADMINISTRATIVE INSTRUCTIONS
Attachment I
VEHICLES AFFECTED:
Certain 1983 through 1987-model Econoline E250/E350- based ambulances equipped with 7.5 Liter engines as well as
certain 1985 through 1987-model Econoline E250/E330- based ambulances equipped with 5.8 Liter 4V H.D. Engines.
All affected vehicles are rated over 8,500 lbs. GVW.
REPORTING COMPLETIONS:
Only the Form 1864 will be accepted for reimbursement for modifications performed under this recall. Upon completion of the required service, the
Form 1864 must be completely filled out and signed by authorized dealer personnel.
CLAIM SUBMISSION:
The claims must be entered through the Direct Warranty Entry (DWE) system. Dealers without DWE capability must
mail the second copy of the Form 1864 for reimbursement. Should your dealership receive pre-printed Forms 1864
with a seven digit claim number, you must drop the first digit and enter only the last six digits. You must sight verify
the claim number for accuracy. It is important that all claims be filed for all completed units so you will be reimbursed
and our records will show completion.
REFUNDS:
Refund requests submitted under Safety Recall 88S99 are governed by the following guidelines:
^
Owner/operators of 1985-87 model ambulances with 7.5L dual thermactor engines are eligible for a refund if
they paid for a muffler replacement under Safety Recall 87M53 and the replacement muffler was the new ribbed
design, aluminized stainless steel muffler (See Attachment II, Exhibit 2 for eligible muffler part numbers). Paid
repair orders or invoices presented by the owner/operator requesting a refund must show one of the eligible
muffler part numbers.
