Econoline E350 1 Ton V8-5.4L SOHC VIN L (1999)
OWNER REFUNDS
Ford Motor Company will only refund owner-paid oil cooler repairs made before the date of the Owner Letter (or after the date of the Owner Letter if an
emergency repair was made away from the servicing dealer.) Refer to ACESII Manual for Refund information.
RENTAL CARS
If an oil cooler requires replacement, Ford will pay for a loaner or rental vehicle except for fuel which will be at the owner's expense. Rentals should be
provided only while the vehicle is at the dealership for the oil cooler replacement. Follow Extended Service Plan (ESP) guidelines for rental dollar
amounts. Enter the word "LOANER" plus the number of days the vehicle was used in the Miscellaneous Expense area of the claim.
PARTS RETENTION
Follow the provisions of the Warranty and Policy Manual for "Parts Retention and Return Procedures". To properly return an oil cooler and to prevent
damage to parts being returned together, please adhere to the following requirements:
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Oil cooler inlet and outlet tubes need to be capped to prevent leakage.
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Oil cooler should be packed in a sealed plastic bag.
Attachment II - Labor and Parts Information
LABOR ALLOWANCES
Table 1 - Use with Labor Operation 99B28B Only
