Edge FWD V6-3.7L (2011)
Central Control Module: All Technical Service Bulletins
Accessories - Various Functionality Concerns
TSB 11-3-15
03/15/11
VARIOUS FUNCTIONALITY CONCERNS WITH
MYFORD TOUCH AND MYLINCOLN TOUCH
FORD:
2011 Edge, Explorer
LINCOLN:
2011 MKX
This article supersedes TSB 11-3-4 to update the Issue statement.
ISSUE
Some 2011 Edge, MKX and Explorer vehicles equipped with MyFord Touch and MyLincoln Touch may experience various concerns in the following
areas: Clock intermittently displays incorrect time, voice recognition, voice recognition when using SYNC services, phone pairing, USB device
detection, Travel Link download time.
ACTION
Follow Service Procedure to correct the condition.
SERVICE PROCEDURE
Failure to follow the Accessory Protocol Inter[ace Module (APIM) - Standard programming steps may result in programming issues and system
functionality concerns.
1. Ensure that the Integrated Diagnostic Software (IDS) release is at 71.04 or higher, then close the IDS software.
2. Edge and MKX vehicles - skip to Step 3. Explorer vehicles - Media Hub removal is not recommended for this procedure due to limited USB cable
length. A second USB cable connection can be easily accessed behind the passenger side center console panel for this procedure.
a. Refer to Workshop Manual (WSM), Section 501-12. Gently pull the front of the passenger console panel away from the console, allowing access
to the USB cable connection.
b. Disconnect the vehicle USB cable and connect the SYNC re-flash kit cable and Adapter Rotunda RTTP CCMSYNC-Kit or equivalent Male-A
USB-to-female mini USB cable to the vehicle male USB cable.
3. To perform the reprogram procedure it will be necessary to follow the online version of the Workshop Manual (WSM), Section 415-00 APIM
Programming - Standard selection. Update the Consumer Interface Processor (CIP) to the latest BH suffix level.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION
DESCRIPTION
TIME
110315A
2011 Edge, MKX And
1.3 Hrs.
Explorer: Reprogram The
APIM (Full Reprogramming
Procedure)
DEALER CODING
CONDITION
BASIC PART NO.
CODE
14D212
04
OASIS CODES:
200000
^
201000
^
201100
^
203000
^
204000