Edge FWD V6-3.7L (2011)
Rear Door: Customer Interest
Body - Popping Sound From Rear Door When Opening
TSB 11-3-7
03/15/11
REAR DOOR POPPING SOUND WHEN OPENING -
BUILT ON OR BEFORE 10/25/2010
FORD:
2008-2011 Edge
LINCOLN:
2008-2011 MKX
This article supersedes TSB 10-14-1 to add a production fix date and update the vehicle model years.
ISSUE
Some 2008-2011 Edge and MKX vehicles built on or before 10/25/2010 may experience a popping noise when opening one of the rear doors, typically
the right hand side, especially if the door has been closed for a minimum of 10 minutes.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
This sound may be caused by the rubber bumper located on the lower rear corner of the rear door inner panel. (Figure 1)
Suction between this bumper and body side panel may cause a pop with door opening if there is a narrow seal gap between the door and body.
1. On the affected rear door, remove the rubber bumper located near the lower rear corner of the rear door inner panel. (Figure 1)
2. Insert a rubber plug into the exposed hole. To aid in the installation of the rubber plug, place a small Phillips or Torx screw driver in the center hole
opening of the rubber plug.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION
DESCRIPTION
TIME
110307A
2008-2011 Edge, MKX:
0.2 Hr.
Remove The Rubber
Bumper And Install Service
Plug On One Or Both
