Edge FWD V6-3.7L (2011)
Memory Positioning Module: Customer Interest
Memory Systems - Various Functional Issues
TSB 11-2-4
02/07/11
VARIOUS FUNCTIONAL ISSUES WITH MEMORY
SEATS/MIRRORS/COLUMNS
FORD:
2011 Edge
LINCOLN:
2011 MKX
ISSUE
Some 2011 Edge/MKX vehicles built on or before 1/20/2011 may experience various functional issues with memory seats/mirrors/columns, such as: If
the memory positions are unprogrammed, Easy Entry/Exit may not work. With Easy Entry/Exit enabled, the seat may move backwards when putting the
key in ignition or may move forward when removing the key from ignition. If the mirror or column is moved via the switch after a memory recall, they
may not remain in that position and may instead move to the memory position with the next key in or key out. A memory position recall may occur when
putting the key in or out of the ignition. If the front tilt and rear lift switches are operated together in opposite directions, the seat stops moving. Memory
seats may not move forward when memory recall is commanded via switch or fob. To correct these concerns the driver seat module will need to be
reprogrammed.
ACTION
Reprogram the driver seat module to the latest software calibration level using the IDS release 71 .02A or higher. This new calibration is not included in
the VCM 2011.1 DVD. Calibration files may also be obtained at the website.
NOTE
AFTER REFLASHING THE DRIVER SEAT MODULE THE SOFT STOPS MUST BE RESET. REFER TO WORKSHOP MANUAL SECTION
501-10, DIAGNOSIS AND TESTING.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION
DESCRIPTION
TIME
110204A
2011 Edge And MKX:
0.4 Hr.
Reprogram The DSM
Includes Time To Reset
Driver Seat Soft Stops (Do
Not Use With Any Other
Labor Operation)
DEALER CODING
CONDITION
BASIC PART NO.
CODE
14C708
04
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