Escape 2WD L4-2.3L VIN Z (2005)
Owner names and addresses will be available March 31, 2005.
NOTE:
Your FSA VIN list may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle
registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly,
you must limit the use of this listing to the follow-up necessary to complete this recall action.
STOCK VEHICLES
Correct all affect units in your new vehicle inventory before delivery.
SOLD VEHICLES
^
Immediately contact any of your affected owners whose vehicles are not on your VIN lists but are identified in OASIS. Give the owner a copy of the
Customer Notification Letter (when available) and schedule a service date.
^
Correct other affected vehicles identified in OASIS which are brought to your dealership.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this Field Service Action.
RELATED DAMAGE
Related damage claims are not approved for this program.
ADDITIONAL LABOR TIME
This repair will require no additional labor time to complete. Claims submitted with "MT" labor will not be accepted for reimbursement.
OWNER REFUNDS
^
Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the
reimbursement plan, which is posted with this bulletin. This plan is also available to owners through the Customer Relationship Center (CRC). The
CRC will direct owners to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box
6251, Dearborn, MI 48121-6251.
^
Dealers are also authorized to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date
specified in the reimbursement plan. Refund claims that included other non-covered repairs, or those judged by Ford to be excessive, will not be
accepted for reimbursement.
^
This compliance recall must still be performed, even if the customer has paid for a previous repair. Claiming a refund will not close out the VIN for
this recall.
^
Refund Claiming Information (Submit on separate repair line.)
-
Program Code: 04C09
- Misc. Expense: ADMIN
-
Misc. Expense: REFUND
- Misc. Expense: 0.2 Hrs.
RENTAL VEHICLES
The use of rental vehicles is not authorized for this program.
CLAIMS PREPARATION AND SUBMISSION
^
Enter claims using Direct Warranty Entry (DWE).
^
Refunds must be claimed on a repair line that is separate from the repair line on which the FSA is claimed.
^
Refer to ACESII manual for claims preparation and submission information.
Attachment II - Labor and Parts Information
