Explorer 2WD V8-4.6L VIN 8 (2006)
Available through the website on April 3, 2006.
Owner names and addresses were made available on April 14, 2006.
NOTE:
Your FSA VIN list may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle
registration data for any purpose other than in connection with this program is a violation of law in several states, provinces, and countries.
Accordingly, you must limit the use of this listing to the follow-up necessary to complete this field service action.
STOCK VEHICLES
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Correct all affected units in your new vehicle inventory before delivery.
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If you encounter a vehicle in your inventory that is not included in this program that exhibits a cracked radiator clamp or any other concern with a
radiator clamp, please follow Warranty policy with regard to repairing in-stock units. Refer to "Repair Authorization for Dealership Vehicles" in
section 1 of the warranty and policy manual.
SOLD VEHICLES
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Owners of affected vehicles will be directed to dealers for repairs.
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Immediately contact any of your affected owners whose vehicles are not on your VIN lists but are identified in OASIS. Give the owner a copy of the
Customer Notification Letter and schedule a service date.
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Correct other affected vehicles identified in OASIS which are brought to your dealership.
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If you encounter a sold unit that is not included in this program that exhibits a cracked radiator clamp or any other concern with a radiator clamp,
please follow Warranty and Policy guidelines.
NOTE:
Some customers received a letter indicating that only the lower hose clamps would be replaced. Please advise customers when they bring their
vehicles in for the program that the upper and lower clamps will be replaced.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this Field Service Action.
RELATED DAMAGE
If a related damage condition exists that you believe to be caused by the covered condition, call the Special Service Support Center to request approval
prior to the repair of any related damage.
Requests for approval after completion of the repair will not be granted.
ADDITIONAL LABOR TIME
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If a condition exists that requires additional labor to complete the repair, call the Special Service Support Center to request approval prior to
performing any additional labor. Requests for approval after completion of the repair will not be granted.
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If you encounter aftermarket equipment or modifications to the vehicle which might prevent the repair of the covered condition, call the Special
Service Support Center.
OWNER REFUNDS
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Ford Motor Company will only refund owner-paid repairs covered by this program if the repair was performed before the date of the Customer
Notification Letter (or after the date of the letter if an emergency repair was made away from the servicing dealer.) Refund claims that include other
non-covered repairs, or those judged by Ford to be excessive, will not be accepted for reimbursement.
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Refund Claiming Information. (Submit on separate repair line.)
- Program Code: 06B38
- Misc. Expense: ADMIN
- Misc. Expense: REFUND
- Misc. Expense: 0.2 Hrs.
RENTAL VEHICLES
