Explorer 4WD V8-4.6L VIN W (2002)
PARTS REQUIREMENTS / ORDERING INFORMATION
[NEW!]
Parts ordering restrictions have been lifted (an announcement was sent via DOES II on 1/27/05). Parts will not be direct shipped for this recall. Order
your parts requirements through normal order processing channels.
ORDER INFORMATION
The DOR/COR for this program is 50330. This number identifies parts ordered for this Safety Recall through the Special Service Support center.
DEALER PRICE
For latest prices, refer to DOES II.
PARTS RETENTION AND RETURN
Follow the provisions of the Warranty and Policy Manual for "Parts Retention and Return Procedures."
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.
Attachment III - Technical Information
UPDATED FEBRUARY 2005
CERTAIN 2002 AND 2003 MODEL YEAR EXPLORER/MOUNTAINEER VEHICLES -
LIFTGATE GLASS BALL STUD BRACKET AND HINGE REPLACEMENT
[NEW] Based on information received from Dealership technicians, we have made improvements to this Attachment III. A Fordstar Broadcast has been
developed in conjunction with the release of this Dealer Bulletin and is available for viewing.
Please take the time to view that broadcast.
OVERVIEW
This program involves replacing the liftgate glass ball stud brackets and liftgate glass hinges on certain 2002 and 2003 Model Year Explorer and
Mountaineer vehicles.
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On early built 2002 model year vehicles, the liftgate glass ball stud brackets and liftgate glass hinges require replacement.
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On later built 2002 and all early 2003 model year vehicles, only the liftgate glass hinges require replacement.
CAUTION:
Several early built 2002 model year vehicles (produced from November 2000 through approximately February 2001) were produced with right-hand
threads on both right- and left-side ball stud brackets. After this time, the left-side bracket had left-hand threads and the right-side bracket had
right-hand threads. The early brackets may also be easily identified as not having ANY adhesive between them and the glass. When removing ball
