Explorer Sport Trac 2WD V6-4.0L (2009)
Entertainment System Control Module: Customer Interest
Audio System - Unexpected CD Shuffle With Key Off
TSB 10-9-7
05/24/10
UNEXPECTED COMPACT DISC SHUFFLE OR
CYCLING DURING NORMAL RADIO OPERATION OR
WITH THE KEY OFF - NON-NAVIGATION RADIOS
ONLY
FORD:
2008-2010 Expedition, Explorer Sport Trac, Explorer
MERCURY:
2008-2010 Mountaineer
ISSUE
Some 2008-2010 Expedition, Explorer, Explorer Sport Trac and Mountaineer vehicles equipped with a non-navigation CD-6 Audio Control Module
(ACM) may experience an unexpected Compact Disc (CD) shuffle or cycling during start up, during normal ACM operation, or shutting off the vehicle.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
This service procedure affects non-navigation radios only. If you attempt to run module reprogramming on the 2008-2010 ACM and the service tool
does not recognize the part numbers of the ACM currently installed, this procedure does not apply.
Reprogram the ACM to the latest calibration using IDS release 66.05A and higher. This new calibration is not included in the VCM 2010. Version A
DVD. Calibration files may also be obtained at the website.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION
DESCRIPTION
TIME
100907A
2008-2010 Expedition,
0.3 Hr.
Explorer, Mountaineer, And
Explorer Sport Trac:
Reprogram The Audio
Control Module (Do Not
Use With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO.
CODE
RECAL
04
Disclaimer
