F 150 4WD V8-4.6L VIN 8 (2010)
directed to dealers for repairs.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
RELATED DAMAGE
If a related damage condition exists that you believe to be caused by the covered condition, call the Special Service Support Center to request approval
prior to the repair of any related damage. Requests for approval after completion of the repair will not be granted. Ford Motor Company reserves the
right to deny coverage for related damage in cases where the vehicle owner has not had this recall performed on a timely basis.
ADDITIONAL LABOR TIME
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If a condition exists that requires additional labor to complete the repair, call the Special Service Support Center to request approval prior to
performing any additional labor. Requests for approval after completion of the repair will not be granted.
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If you encounter aftermarket equipment or modifications to the vehicle which might prevent the repair of the covered condition, call the Special
Service Support Center.
OWNER REFUNDS
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This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the
vehicle.
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Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in
the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their
option, directly through Ford Motor Company at P.O. Box 6251 Dearborn, MI 48121-6251.
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Dealers are also authorized to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end
date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
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Refunds will only be provided for the cost associated with replacement of the door handle.
RENTAL VEHICLES
With proper parts ordering and service appointment scheduling, rental vehicles should not be required. However, if you have a unique circumstance
which may require a rental vehicle, please contact the Special Service Support Center.
CLAIMS PREPARATION AND SUBMISSION
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Enter claims using Direct Warranty Entry (DWE).
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Refer to ACESII manual for claims preparation and submission information.
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Related damage must be claimed on a repair line that is separate from the repair line on which the FSA is claimed. Related damage requires prior
approval from the Special Service Support Center.
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"MT" labor should be submitted on a separate repair line with the related damage flag checked. "MT" labor requires prior approval from the
Special Service Support Center.
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Submit refunds on a separate repair line.
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Program Code: 11S15
- Misc. Expense: ADMIN
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Misc. Expense: REFUND
- Misc. Expense: 0.2 Hrs.
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Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the
claim.
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Until repair parts are available, dealers must have approval code from SSSC to replace more than one door handle (base part number 1522601 &
1522600).
The interim repair will not close the program in OASIS.
Attachment II - Labor and Parts Information
