F 150 4WD Pickup V8-4.6L VIN W (2006)
Affected title branded and salvaged vehicles are eligible for this Field Service Action.
ADDITIONAL LABOR TIME
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If a condition exists that requires additional labor to complete the repair call the Special Service
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Support Center to request approval prior to performing any additional labor. Requests for approval after completion of the repair will not be granted.
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If you encounter aftermarket equipment or modifications to the vehicle that might prevent the repair of the covered condition call the Special Service
Support Center.
OWNER REFUNDS
Ford and Lincoln Mercury dealers including AtW/Ford tire dealers will not be involved in processing refunds for this program. Customers inquiring
about a refund should be referred to the CTNA Customer Relations at 1-800-847-3349.
RENTAL VEHICLES
Rental vehicles are not a provision of the Continental Tire North America Recall. To expedite a set of tires for a customer seeking immediate
replacement please contact the Ford Tire Program Headquarters at 1-888-353-3251 with the tire type quantity VIN number and customer's name.
DEALER AWARENESS OF LEGAL REQUIREMENTS
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Pursuant to 49 CFR 573.11 and 49 CFR 573.12 dealers are prohibited from selling any new or used defective or noncompliant tires that are subject
to the CTNA recall campaign.
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Pursuant to 49 CFR 573.10 dealers are further required to notify NHTSA (1-888-327-4236) of the sale of any new or used defective or noncompliant
tires subject to the CTNA recall campaign for use on a motor vehicle.
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Dealers must report to CTNA (1-800-847-3349) within 30 days the number of new or used tires subject to the CTNA recall campaign that have not
been cut and rendered unserviceable and the reasons for their failure to cut and render the subject tires unserviceable.
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Tires subject to this campaign should be returned at least once a week regardless of total shipping weight.
CLAIMS PREPARATION AND SUBMISSION
Note:
Accurate recording of DOT codes is not only required for claim payment but is required to meet federal tire registration requirements.
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Enter claims using Direct Warranty Entry (DWE).
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Refer to ACESII manual for claims preparation and submission information.
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Enter the full part number of the replacement tire with the quantity of tires replaced. Tires will be reimbursed at AtW Dealer cost +25% (wheel
weights & valve stems included).
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Enter each unique (complete 10-12 digit) DOT code of "all tires inspected" on the diagnostic code entry screen in the "Body DTC" fields.
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Enter each unique (complete 10-12 digit) DOT code of the "new" replacement tires on the diagnostic code entry screen in the "Powertrain DTC"
fields.
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Related Damage claims will only be accepted for the retightening procedure. Reference the Attachment / "Related Damage" section for details.
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If utilized sublet repairs should be claimed by entering OSL as the labor operation. Enter OSL and the actual cost not to exceed the Ford published
operation amount at the dealer's approved warranty labor rate. It is still necessary to record the DOT numbers of the original tires as well as any tire
that has been installed as a replacement for claim payment.
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Return of all removed tires (via the FCS 700 tag) is required.
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If a "Non-suspect" tire was replaced according to the "Tire Replacement Guidelines" found in Attachment / the technician comments section of the
recall claim needs to state: "Non-suspect tire replaced per guidelines".
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Federal Excise Tax (F.E.T.) may only be claimed for the 18" tires. Enter the new miscellaneous expense code of "FET" on the claim with the total
amount ($1.32 for each 18" tire replaced).
