F 250 2WD Super Duty V8-5.4L (2008)
STOCK VEHICLES
Do not perform this program unless the affected vehicle exhibits the covered condition.
SOLD VEHICLES
Only owners with affected vehicles that exhibit the covered condition will be directed to dealers for repairs.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this service action.
RELATED DAMAGE
If a related damage condition exists that you believe to be caused by the covered condition, call the Special Service Support Center to request approval
prior to the repair of any related damage.
Requests for approval after completion of the repair will not be granted.
ADDITIONAL LABOR TIME
^
If a condition exists that requires additional labor to complete the repair, call the Special Service Support Center to request approval prior to
performing any additional labor. Requests for approval after completion of the repair will not be granted.
^
If you encounter aftermarket equipment or modifications to the vehicle which might prevent the repair of the covered condition, call the Special
Service Support Center.
OWNER REFUNDS
^
Ford Motor Company is offering a refund for owner-paid repairs covered by this program if the repair was performed before the date of the Owner
Notification Letter. This refund offer expires March 31, 2011.
^
Dealers are also authorized to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the date of
the Owner Notification Letter. There is no expiration date for emergency repair refunds. Non-covered repairs, or those judged by Ford to be
excessive, will not be reimbursed.
^
Refunds will only be provided for the cost associated with a catalyst y-pipe replacement.
RENTAL VEHICLES
The use of rental vehicles is not authorized for this program.
CLAIMS PREPARATION AND SUBMISSION
^
Enter claims using Direct Warranty Entry (DWE).
^
Refer to ACESII manual for claims preparation and submission information.
^
Related damage must be claimed on a repair line that is separate from the repair line on which the FSA is claimed. Related damage requires prior
approval from the Special Service Support Center.
^
"MT" labor should be submitted on a separate repair line with the related damage flag checked. "MT" labor requires prior approval from the Special
Service Support Center.
^
Refund Claiming Information (Submit on separate repair line.)
-
Program Code: 10M05
-
Misc. Expense: ADMIN
-
Misc. Expense: REFUND
-
Misc. Expense: 0.2 Hrs.
^
Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the
claim. If a repair is performed on the same visit, the repair and refunds should be submitted on separate repair lines.
^
PROGRAM TERMS: This program extends the coverage of the catalyst y-pipe to 11 years of service from the warranty start date of the vehicle or
120,000 miles, whichever occurs first. If a vehicle has already exceeded the mileage limits, this coverage will last through March 31, 2011.
