F 250 4WD Super Duty V8-5.4L SOHC VIN L (1999)
Attachment I - Administrative Information
OASIS
You must use OASIS to determine if a vehicle is eligible for this Field Service Action.
PROMPTLY CORRECT
Promptly correct all affected vehicles on your dealer Online Involved Unit Listing. Also, correct other affected vehicles identified in OASIS which are
brought to your dealership.
DEALER-OWNER CONTACT
Immediately contact any of your affected owners whose names are not on your VIN list but identified in OASIS. Give the owner a copy of the Owner
Letter and schedule a service date.
Note:
These dealer listings may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle
registration data for any purpose other than in connection with this field service action is a violation of law in several states/provinces/countries.
Accordingly, limit the use of this listing to the follow-up necessary to complete this action.
REGIONAL CONTACT
Advise regional office if an owner:
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cannot be contacted.
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does not make a service date.
CLAIMS PREPARATION AND SUBMISSION
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Enter claims using DWE.
^
Refer to ACESII manual for claims preparation and submission information.
NOTE:
On chassis cab vehicles, attach a copy of the inspection checklist to the repair order and retain in the dealership service file.
OWNER REFUNDS
Ford Motor Company will only refund owner-paid repairs applicable to this Field Service Action which were made before the date of the Owner Letter