F 350 2WD Pickup V8-7.3L DSL (1988)
Technical Service Bulletin # 88S39
Date: 880201
Recall - Steering Shimmy Correction
ATTENTION - GENERAL MANAGER, SALES MANAGER, SERVICE MANAGER
SUBJECT - ANNOUNCING SAFETY RECALL 88S39 FOR 1987 AND 1988 F-350 4X2 TRUCKS WITH DUAL REAR WHEELS BUILT
THROUGH JANUARY 7, 1988 (CHASSIS CAB, REGULAR CAB, SUPER CAB AND CREW CAB MODELS)
REFERENCE - MR. J. D. HENDERSON'S JANUARY 12, 1988 TELEX ANNOUNCING A DELIVERY HOLD ON 1988 MODEL F-350 VEHICLES
AS DESCRIBED ABOVE.
IN ADDITION TO RECALL ANNOUNCEMENT, THIS TELEX EXTENDS THE DELIVERY HOLD ON 1988 MODELS TO COMPARABLE 1987
MODELS.
THESE VEHICLES MAY HAVE OR MAY DEVELOP A STEERING SYSTEM SHIMMY THAT EVENTUALLY COULD DAMAGE VEHICLE
COMPONENTS AND POTENTIALLY COULD RESULT IN LOSS OF STEERING. A VEHICLE CRASH COULD RESULT. PARTS
AVAILABILITY DATES FOR SERVICE WILL BE:
1)
UNITS IN SERVICE WITH "SEVERE" SHIMMY - FEB. 15, 1988
2)
UNITS ON DEALER DELIVERY HOLD - MARCH 13, 1988
3)
UNITS IN SERVICE WITH OUT "SEVERE" SHIMMY - APRIL 15, 1988
1)
UNITS IN SERVICE HAVING "SEVERE" SHIMMY CONCERNS MUST NOT BE OPERATED UNTIL REPAIRS ARE COMPLETED.
THESE VEHICLES CANNOT BE SERVICED UNTIL PARTS ARE AVAILABLE - APPROXIMATE DATE FEBRUARY 15, 1988. WHEN
NECESSARY, PROVIDE CUSTOMER A FREE LOANER VEHICLE (EXCEPT FOR FUEL) UNTIL SERVICE IS COMPLETED. FREE
LOANERS WILL NOT BE AUTHORIZED AFTER SERVICE PARTS BECOME AVAILABLE. NOTE TO DEALERS IN PUERTO RICO
AND U.S. VIRGIN ISLANDS - OASIS MESSAGE 3462 IS NOT TO BE USED FOR SERVICING VEHICLES WITH SEVERE SHIMMY.
2)
TRUCKS ON DELIVERY HOLD MUST NOT BE SERVICED USING THE 3462 OASIS MESSAGE. SERVICE THESE TRUCKS USING
THE PARTS AVAILABLE AFTER MARCH 15. AFTER SERVICE THEY MAY BE RELEASED FROM DELIVERY HOLD.
3)
UNIT IN SERVICE WITHOUT "SEVERE" SHIMMY CONCERNS ARE TO BE SERVICED AFTER APRIL 15, 1988 WHEN PARTS
SHORTAGES ARE NO LONGER EXPECTED. FREE LOANERS ARE NOT AUTHORIZED FOR GROUP 3 CUSTOMERS.
A DETAILED SERVICE RECALL BULLETIN IS BEING PREPARED FOR GROUP 1 VEHICLES AND WILL BE MAILED TO INVOLVED
DEALERS THIS WEEK. BULLETINS FOR GROUP 2 AND 3 WILL BE MAILED AT A LATER DATE.
PLEASE ENSURE THAT COPIES OF THIS BULLETIN ARE ROUTED TO YOUR PARTS AND SERVICE PERSONNEL
February, 1988
To:
Selected North American Ford Product Dealers and Affiliated Ford Motor Companies
SUBJECT:
Safety Recall 88S39 - Certain 1987/88 F-350 4x2 (except 1988 F-350 Super Duty) Trucks and 4x2 Chassis Cabs with Dual
Rear Wheels for Front-End Shimmy Concern
VEHICLES AFFECTED
All 1987/88 F-350 4x2 (except 1988 F-350 Super Duty) trucks and 4x2 chassis cabs (includes Regular -, Super - and Crew-Cab models) with dual rear
wheels built before January 7, 1988.
REASON FOR THIS RECALL
These vehicles may have or may develop a severe front-and shimmy that eventually could damage vehicle components and eventually could result in loss
of steering control. Loss of steering control could result in a vehicle crash. To correct this condition, front-end components will be inspected and
modified or replaced, as appropriate.
PLEASE NOTE
DO NOT MODIFY TRUCKS ON DELIVERY HOLD AT THIS TIME. THE PROCEDURES
IN THIS BULLETIN ARE ONLY FOR CUSTOMERS' TRUCKS WITH SEVERE SHIMMY OR HAVING HAD SEVERE
SHIMMY. ADDITIONAL INFORMATION WILL BE RELEASED FOR:
^
TRUCKS ON DELIVERY HOLD
^
CUSTOMERS' TRUCKS WITHOUT SEVERE SHIMMY
ACTION BY FORD MOTOR COMPANY
Ford is recalling the subject vehicles to correct this condition, at no cost to owners. Owners of trucks with severe shimmy are being notified by First
Class Mail to return their vehicles to their dealers without delay. Other owners are asked to return to dealers after April 15.
We have enclosed a list of vehicles involved in this recall delivered to your dealership. If no vehicle listing is enclosed, you are not involved at this time,
and this Service Recall Bulletin is for information only.
