F 350 2WD Super Duty V10-6.8L (2009)
For additional programming tips, dealer network setting requirements, and possible error states related to 911 Assist and VHR upgrades, reference the
latest information on the Professional Technician Society (PTS) website.
1. When updating 2008-2009 Explorer, Mountaineer, Explorer Sport Trac, Expedition, or Navigator vehicles, it is necessary to manually record and
reenter the Oil Life % Value as displayed on the message center. Record the current oil life before updating 911 Assist/VHR, and reenter using the
message center once programming is complete.
2. Connect the vehicle communication module (VCM) to the data link connector (DLC).
3. Connect the VCM to the IDS tool or laptop running IDS software.
4. Turn the ignition key to the on position.
5. Launch IDS tool but do not start a new session.
6. If required, update the VCM with the latest IDS release 59.9 and higher.
7. Close the IDS tool.
8. From the P15 website, run OASIS by pressing the read VIN and DTC's button. After vehicle communication is established, press the go button.
9. From the Vehicle Service Session screen, select the Upgrade/Mods tab.
10. Once correct vehicle is chosen, select SYNC upgrade with 911 Assist/VHR.
11. Follow the on-screen instructions to program the APIM, IC, and RCM.
NOTE
TO COMPLETE THE UPGRADE PROCESS PERFORM THE FOLLOWING STEPS TO CONFIRM THE VEHICLE HAS BEEN CORRECTLY
CONFIGURED TO HAVE THESE FEATURES. FAILING TO COMPLETE THE STEPS BELOW MAY RESULT IN 911 ASSIST/VHR NOT
DISPLAYING ON THE SYNC MENU.
12. Set ignition to off.
13. Open and close driver side door.
14. Set ignition to on.
15. Follow applicable instructions (see below) to ensure 911 Assist/VHR appear on Sync menu.
16. Close all Internet Explorer browser windows.
17. Clear all DTC's on all modules.
18. Reenter the Oil Life % Value for 2008-2009 Explorer, Mountaineer, Explorer Sport Trac, Expedition, or Navigator vehicles.
Navigation Radio Instructions
911 Assist/VHR feature confirmation.
1. Press phone button on the Navigation LCD to enter phone menu.
2. Press cancel when pop-up menu appears on Navigation LCD display.
3. Press settings soft key on Navigation LCD display.
4. Press advanced soft key on Navigation LCD display.
5. Verify 911 Assist/VHR is in menu in Navigation LCD display.
Non Navigation Radio Instructions
911 Assist/VHR feature confirmation.
1. Press phone button on steering wheel.
