F 350 4WD Pickup V8-351 5.8L VIN H EFI (1997)
Attachment I - Administrative Information
OASIS
OASIS must be used to determine vehicle eligibility.
IMPORTANT:
When an eligible vehicle is at the dealership for service, OASIS must be contacted to determine if Owner Notification Program 01B77 is open. If
01B77 is listed in OASIS as open, it is important that the vehicle is inspected for eligible tires. If the eligible vehicle is not equipped with 15-, 16-, or
17-inch Firestone Wilderness AT tires a claim must be submitted using labor operation 01B77A to close the program. If an affected vehicle does not
have 01B77 open, this may indicate that a refund or tire replacement has already been processed on this vehicle.
Some Ford and Lincoln Mercury vehicles not listed in the AFFECTED TIRES AND VEHICLES list may have 15-, 16-, or 17-inch Firestone
Wilderness AT tires installed. These vehicles are covered under this program, but will not be active in OASIS. Contact the Special Service Support
Center at 1-800-325-5621 to obtain prior approval before performing the repair or issuing a refund. This will insure that a previous repair/refund has
not been performed on the vehicle.
CLAIMS PREPARATION AND SUBMISSION
^
Enter claims using DWE.
^
Refer to ACESII User Manual for claims preparation and submission information.
^
Enter information on a Recall/ONP claim type. DO NOT use a Warranty Claim type.
^
Program code 01B77.
