Festiva L4-81 1.3L SOHC (1988)
^
Administrative Information
Attachment II
^
Labor Allowances
^
Parts Ordering Information
Attachment III
^
Technical Information
Owner Letter
April, 1996
Serial Number: 12345678901234567
95S16
Mr. John Sample
123 Main Street
Anywhere, USA 12345
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in certain 1988-1991 model year Festiva passenger cars.
Safety Defect
Some portions of the plastic release buttons on the front seat belt buckle assemblies of these vehicles can break off and become lodged inside the buckle
assembly. If this happens, the front seat belt buckle may fail to latch properly, or fail to unlatch when the button is pressed.
Repairs
At no charge to you, your dealer will inspect both of the front seat belt buckle release buttons of your Festiva. Buckles with affected date codes will be
fitted with a protective guide. If either or both release buttons are cracked, broken or do not operate properly, both buckle assemblies will be replaced.
Dealers currently have instructions and parts ordering information.
How Long Will It Take?
The time needed for this service is about one hour. However, due to service scheduling times, your dealer may need your vehicle for one full working
day.
Call Your Dealer
Call your dealer without delay. Ask for a service date and whether protective guides are in stock for Safety Recall 95S16.
If your dealer does not have the protective guides in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive
within a week. If inspection reveals that one or both seat belt buckle release buttons are cracked, broken or do not operate properly, your dealer will need
to order new front seat belt buckle assemblies. In that situation, your dealer will provide you with a free (except for fuel) courtesy vehicle until the new
buckle assemblies arrive and are installed.
When you bring your car in, show the dealer this letter.
If you misplace this letter your dealer will still do the work free of charge.
Warranty Extension
In addition to this recall service, Ford is providing a warranty covering the front seat belt buckles of your Festiva. This warranty extends for the
remaining useful life of your car.
Changed Address or Sold The Car?
Please fill out the enclosed postcard and mail it to us if you have changed your address or sold the car.
If the dealer doesn't make the repair promptly and without charge, you may contact the Ford Customer Assistance Center, 300 Renaissance Center, P.O.
Box 43360, Detroit, Michigan 48243. You also may send a complaint to the Administrator, National Highway Traffic Safety Administration, 400
Seventh Street, S.W., Washington, D.C. 20590 or call the toll free Auto Safety Hotline 1-800-424-9393 (Washington, D.C. area residents may call
366-0123).
We regret the inconvenience this service may cause you, but we want you to have the work done for your safety and satisfaction with your Ford Festiva.
