Focus L4-2.0L SOHC VIN P (2000)
OWNER REFUNDS
Ford Motor Company will only refund owner-paid repairs made to the passenger side engine mount assembly before the date of the owner letter (or after
the date of the owner letter if an emergency repair was made away from the servicing dealer.) Refer to ACESII manual for refund information.
Attachment II - Labor and Parts Information
LABOR ALLOWANCES
PARTS REQUIREMENTS
Parts Ordering Information
We will direct ship 100% of the parts for the dealer involved units beginning September 9, 1999. Please refrain from ordering any parts. After September
13, 1999 any additional orders must be placed through the Recall Hotline at 1-800-325-5621.
Parts will be shipped directly from the packager, resulting in a 10% emergency special handling surcharge being included. This 10% handling charge
should be claimed when filing the owner notification claim. The process is to use the word "OTHER" under the miscellaneous expense repair area and
then include the actual surcharge cost. If the claim has already been submitted and paid, file for reimbursement using Claim appeal process.
Please Note:
There are a total of 933 vehicles in this recall and most dealers will have two or less involved units.
