Focus L4-2.0L SOHC VIN P (2000)
Attachment I - Administrative Information
OASIS
You must use OASIS to determine if a vehicle is eligible for this recall.
PROMPTLY CORRECT
Promptly correct affected vehicles on the enclosed list and other eligible vehicles which are brought to your dealership.
DEALER-OWNER CONTACT
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Immediately contact any affected owner whose name is not on the list.
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Give the owner a copy of the owner letter and schedule a service date.
NOTE:
Focus owners should receive "Special Customer Handling". Before calling Focus owners, review Attachment IV to familiarize yourself with this
special handling procedure.
REGIONAL CONTACT
Advise regional office if an owner:
^
cannot be contacted.
^
does not make a service date.
CLAIMS PREPARATION AND SUBMISSION
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Enter claims using DWE.
^
Refer to ACESII manual for claims preparation and submission information.
To claim for the "Special Customer Handling", follow the instructions on Attachment IV.
Attachment II - Labor and Parts Information
