Symptom | Possible Sources | Action |
Drift left or right | * Vehicle attitude incorrect (front or rear is high or low). | * CHECK for abnormal loading, coil spring sag or non-standard springs. |
* Incorrect wheel alignment. | * CHECK the wheel alignment and ADJUST if necessary. REFER to: (204-00 Suspension System - General Information) Specifications (Specifications), Front Toe Adjustment (General Procedures). |
* Incorrect front axle crossmember alignment. | * Using the special tool, CHECK the front axle crossmember alignment. |
* Worn front wheel bearings. | * CHECK and INSTALL new wheel hubs as necessary. REFER to: Wheel Hub (204-01 Front Suspension, Removal and Installation). |
* Brake system. | * CHECK the brake system. REFER to: Brake System (206-00 Brake System - General Information, Diagnosis and Testing). |
* Steering linkage. | * CARRY OUT the Steering Linkage Component Test. REFER to Steering Linkage Component Test in this procedure. |
* Steering gear. | * CARRY OUT the Steering Linkage Component Test. REFER to Steering Linkage Component Test in this procedure. |
* Wheels and tires. | * REFER to: Wheels and Tires (204-04 Wheels and Tires, Diagnosis and Testing). |
Steering wheel off center | * Vehicle attitude incorrect (front or rear is high or low). | * CHECK for abnormal loading, coil spring sag or non-standard springs. |
* Incorrect wheel alignment. | * CHECK the wheel alignment and ADJUST if necessary. REFER to: (204-00 Suspension System - General Information) Specifications (Specifications), Front Toe Adjustment (General Procedures). |
* Suspension lower arm ball joint. | * CARRY OUT the Ball Joint Inspection Component Test. REFER to: Suspension System (204-00 Suspension System - General Information, Diagnosis and Testing). |
* Steering linkage. | * CARRY OUT the Steering Linkage Component Test. REFER to Steering Linkage Component Test in this procedure. |
* Steering gear. | * CARRY OUT the Steering Linkage Component Test. REFER to Steering Linkage Component Test in this procedure. |
Vibration | * Incorrect wheel alignment. | * CHECK the wheel alignment and ADJUST if necessary. REFER to: (204-00 Suspension System - General Information) Specifications (Specifications), Front Toe Adjustment (General Procedures). |
* Wheels and tires. | * CHECK the wheels and tires. BALANCE or INSTALL new wheels and tires as necessary. REFER to: Wheel and Tire (204-04 Wheels and Tires, Removal and Installation). |
* Damaged or worn front wheel bearings. | * CHECK and INSTALL new wheel hubs as necessary. REFER to: Wheel Hub (204-01 Front Suspension, Removal and Installation). |
* Front strut and spring assemblies. | * CHECK and INSTALL new suspension components as necessary. REFER to: Suspension System (204-00 Suspension System - General Information, Diagnosis and Testing). |
* Damaged front suspension lower arm(s). | * CHECK and INSTALL new suspension components as necessary. REFER to: Suspension System (204-00 Suspension System - General Information, Diagnosis and Testing). |
* Steering linkage. | * CARRY OUT the Steering Linkage Component Test. REFER to Steering Linkage Component Test in this procedure. |
Steering effort is high/low | * Power steering hose restriction. | * CHECK the power steering hoses for damage, kinks or restrictions. INSTALL new components as necessary. REFER to: (211-02 Power Steering) Power Steering Pump to Steering Gear Pressure Line - Vehicles With: Electro-Hydraulic Power Steering (EHPS) (Removal and Installation), Steering Gear to Power Steering Fluid Reservoir Return Line - Vehicles With: Electro-Hydraulic Power Steering (EHPS) (Removal and Installation). |
* Power steering fluid. | * CHECK the power steering fluid level. |
* Power steering pump. | * REFER to WDS. |
* Steering column. | * CHECK if the floor covering is obstructing the steering gear pinion. * CHECK the installation of the floor seal. * CARRY OUT the Steering Column Universal Joint Component Test. REFER to Steering Column Universal Joint Component Test. |
* Steering linkage. | * CARRY OUT the Steering Linkage Component Test. REFER to Steering Linkage Component Test in this procedure. |
* Steering gear. | * CARRY OUT the Steering Linkage Component Test. REFER to Steering Linkage Component Test in this procedure. |
Excessive noise | * Power steering operation noise. | * CARRY OUT the Power Steering Operation Noise Check. REFER to: Noise, Vibration and Harshness (NVH) (100-04 Noise, Vibration and Harshness, Diagnosis and Testing). |
* Aeration of the power steering fluid. | * BLEED the power steering system. REFER to: Power Steering System Bleeding - Vehicles With: Electro-Hydraulic Power Steering (EHPS) (211-00 Steering System - General Information, General Procedures). |
* Power steering lines. | * CHECK that the power steering line clamps are secure. REFER to: (211-02 Power Steering) Power Steering Pump to Steering Gear Pressure Line - Vehicles With: Electro-Hydraulic Power Steering (EHPS) (Removal and Installation), Steering Gear to Power Steering Fluid Reservoir Return Line - Vehicles With: Electro-Hydraulic Power Steering (EHPS) (Removal and Installation). * CHECK the power steering lines for clearance from the vehicle body, front axle crossmember and steering gear. * CHECK the steering gear transfer lines for clearance from the steering gear. |
* Steering gear bushings worn or perished. | * CHECK and INSTALL new components as necessary. REFER to: Steering Gear (211-02 Power Steering, Removal and Installation). |
* Loose steering gear retaining bolts. | * CHECK and INSTALL new bolts as necessary. REFER to: Steering Gear (211-02 Power Steering, Removal and Installation). |
* Power steering pump rubber mountings. | * CHECK and INSTALL new power steering pump rubber mountings as necessary. |
* Power steering pump. | * INSTALL a new power steering pump. REFER to: Power Steering Pump - Vehicles With: Electro-Hydraulic Power Steering (EHPS) (211-02 Power Steering, Removal and Installation). |
* Tie-rod. | * CARRY OUT the Tie-Rod Component Test. REFER to Tie-Rod Component Test. |
Steering does not vary with increased wheel rotation | * Worn tie-rod ends. | * INSTALL new components as necessary. REFER to: Tie Rod End (211-03 Steering Linkage, Removal and Installation). |
* Worn front suspension bushings. | * CHECK and INSTALL new components as necessary. REFER to: Suspension System (204-00 Suspension System - General Information, Diagnosis and Testing). |
* Worn suspension ball joints. | * CARRY OUT the Ball Joint Inspection Component Test. REFER to: Suspension System (204-00 Suspension System - General Information, Diagnosis and Testing). |
* Steering gear bushings worn or perished. | * CHECK and INSTALL new components as necessary. REFER to: Steering Gear (211-02 Power Steering, Removal and Installation). |
* Loose steering gear retaining bolts. | * CHECK and INSTALL new bolts as necessary. REFER to: Specifications (211-02 Power Steering, Specifications). |
* Loose steering column retaining bolts. | * CHECK and INSTALL new bolts as necessary. REFER to: Specifications (211-04 Steering Column, Specifications). |
* Loose steering column to steering gear pinion retaining bolt. | * CHECK and INSTALL a new bolt as necessary. REFER to: Steering Gear (211-02 Power Steering, Removal and Installation). |
* Excessive steering gear backlash. | * CARRY OUT the Steering Linkage Component Test. REFER to Steering Linkage Component Test in this procedure. |
Steering assist does not vary with vehicle speed | * Powertrain control module (PCM). | * REFER to WDS. |
* Electro-hydraulic power steering (EHPS) control module. | * REFER to WDS. |
NOTE:The warning light is illuminated when the ignition is switched ON for approximately three seconds then extinguishes. Steering system warning light stays on | * Ignition circuit. * Electro-hydraulic power steering (EHPS) control module ground circuit. | * |
* CAN circuit. | * REFER to WDS. |
DTC B1238: Over temperature fault | * Electro-hydraulic power steering (EHPS) control module. | * CLEAR the DTCs. Drive the vehicle 30km (20 miles) or until the vehicle reaches normal operating temperature. REFER to WDS. If the DTC is present, INSTALL a new power steering pump. REFER to: Power Steering Pump - Vehicles With: Electro-Hydraulic Power Steering (EHPS) (211-02 Power Steering, Removal and Installation). REPEAT the self-test, CLEAR the DTCs. |
DTC B1317: Battery voltage high | * Charging system. | * CHECK the charging system. REFER to: Charging System (414-00 Charging System - General Information, Diagnosis and Testing). Repeat the self-test, CLEAR the DTCs. |
DTC B1318: Battery voltage low | * Battery. * Charging system. * Circuit(s). | * |
DTC B1342: Electro-hydraulic power steering (EHPS) control module is faulty | * EHPS control module. | * |
DTC B2477: Module configuration failure | * Electro-hydraulic power steering (EHPS) control module. | * CONFIGURE the EHPS control module. REFER to: Module Configuration (418-01 Module Configuration, General Procedures). REPEAT the self-test, CLEAR the DTCs. |
DTC C1099: Electronic power steering motor malfunction | * Electro- hydraulic power steering (EHPS) control module. | * CLEAR the DTCs. Drive the vehicle 30km (20 miles) or until the vehicle reaches normal operating temperature. REFER to WDS. If the DTC is present, INSTALL a new power steering pump. REFER to: Power Steering Pump - Vehicles With: Electro-Hydraulic Power Steering (EHPS) (211-02 Power Steering, Removal and Installation). REPEAT the self-test, CLEAR the DTCs. |
DTC C1955: Steering angle sensor circuit open | * Circuit(s). | * |
DTC C1956: Steering angle sensor circuit failure | * Circuit(s). | * |
DTC P1796: CAN controller circuit (Bus off) | * Circuit(s). | * |
DTC U1900: CAN communication bus fault | * Powertrain control module (PCM). | * Check the electronic engine controls. REFER to: Electronic Engine Controls - 1.8L Duratec-HE (MI4)/2.0L Duratec-HE (MI4) (303-14A Electronic Engine Controls, Description and Operation), Electronic Engine Controls - 1.6L Duratorq-TDCi (DV) Diesel (303-14 Electronic Engine Controls, Description and Operation), Electronic Engine Controls - 1.8L Duratorq-TDCi (Lynx) Diesel (303-14 Electronic Engine Controls, Description and Operation), Electronic Engine Controls - 2.0L Duratorq-TDCi (DW) Diesel (303-14 Electronic Engine Controls, Description and Operation). REPEAT the self-test, CLEAR the DTCs. |
* Circuit(s). | * CHECK the CAN bus, REFER to: Communications Network (418-00, Diagnosis and Testing). |
DTC U2011: Module transmitted invalid data | * Electro-hydraulic power steering (EHPS) control module. | * INSTALL a new power steering pump. REFER to: Power Steering Pump - Vehicles With: Electro-Hydraulic Power Steering (EHPS) (211-02 Power Steering, Removal and Installation). REPEAT the self-test, CLEAR the DTCs. |