Focus ZX5 L4-2.0L DOHC VIN 3 (2002)
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Enter claims using DWE.
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Refer to ACESII manual for claims preparation and submission information.
OWNER REFUNDS
Ford Motor Company will only refund owner-paid repairs applicable to this recall which were made before the date of the Owner Letter (or after the date
of the Owner Letter if an emergency repair was made away from the servicing dealer). Refer to ACESII manual for refund information.
RENTAL CARS
Ford Motor Company will pay for a rental vehicle, except for fuel and insurance, which will be at owner's expense. Enter the word "RENTAL" plus the
number of days the vehicle was used in the Miscellaneous Expense area of the recall claim form.
Attachment II - Labor and Parts Information
LABOR ALLOWANCES
PARTS REQUIREMENTS
Parts will be direct shipped. Part availability is anticipated the by late in the week of April 15 or April 22, 2002. Questions about part availability should
be addressed to the Special Service Support Center.
ORDER INFORMATION
The DOR/COR for this program is 50279. This number identifies parts ordered for this recall through the Special Service Support Center.
PARTS RETENTION
Follow the provisions of the Warranty and Policy Manual for Parts Retention and Return Procedures".
DEALER PRICE
For latest prices, refer to DOES II or updated price book.
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.
Attachment III - Technical Information
OVERVIEW
This document details the procedure for disconnecting the speed control cable from the throttle body and securing it out of the way.
SERVICE PROCEDURE
1.
Open the hood and remove the cable cover from the cable bracket.
2.
Disconnect the speed control cable from the throttle body and remove the cable from the cable bracket.
