Focus ZX5 L4-2.0L DOHC VIN 3 (2002)
Attachment I - Administrative Information
OASIS ACTIVATED? Yes, OASIS will be activated by 11/10/2004.
FSA VIN LIST ACTIVATED? No
STOCK VEHICLES
Do not perform this program unless the affected vehicle exhibits the covered condition.
SOLD VEHICLES
Only owners with affected vehicles that exhibit the covered condition will be directed to dealers for repairs.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this Field Service Action.
RELATED DAMAGE
If a related damage condition exists that you believe to be caused by the covered condition, call the Special Service Support Center to request approval
prior to the repair of any related damage. Requests for approval after completion of the repair will not be granted.
ADDITIONAL LABOR TIME
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If a condition exists that requires additional labor to complete the repair, call the Special Service Support Center to request approval prior to
performing any additional labor. Requests for approval after completion of the repair will not be granted.
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If you encounter aftermarket equipment or modifications to the vehicle, which might prevent the repair of the covered condition, call the Special
Service Support Center.
OWNER REFUNDS
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Ford Motor Company will only refund owner-paid repairs covered by this program if the repair was performed prior to the date of the Customer
Notification Letter (or after the date of the letter if an emergency repair was made away from the servicing dealer). Refund claims that include other
non-covered repairs, or those judged by Ford to be excessive, will not be accepted for reimbursement.
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Refund Claiming Information. (Submit on separate repair line.)
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Program Code: 03M02
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Misc. Expense: ADMIN
