ford Workshop Repair Guides

Ford Workshop Service and Repair Manuals

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Affected title branded and salvaged vehicles are eligible for this Field Service Action.

CLAIMS PREPARATION AND SUBMISSION

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Enter claims using Direct Warranty Entry (DWE).

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Refer to ACESII manual for claims preparation and submission information.

Attachment II - Labor and Parts Information

LABOR ALLOWANCES

PARTS REQUIREMENTS

Stock Vehicles: 
Owner Guide Supplement booklets for stock vehicles are being mailed to dealerships the week of April 19, 2010. The package will be sent to the
attention of the service manager.

Sold Vehicles: 
Owner Guide Supplement booklets and installation instructions are being mailed directly to customers of the affected vehicles.

A small quantity of booklets have been set aside in case an Owner Guide Supplement booklet is misplaced. To order an additional Owner Guide
Supplement booklet, contact the Special Service Support Center. A VIN number will be required for each replacement booklet ordered.

DEALER PRICE

Dealers will not be charged for Owner Guide Supplement booklets ordered for this program.

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