Fusion FWD L4-2.5L Hybrid (2010)
Attachment I - Administrative Information
OASIS ACTIVATED?
Yes OASIS will be activated on February 4, 2010.
FSA VIN LIST ACTIVATED?
Yes FSA VIN list will be available through the website on February 4, 2010. Owner names and addresses will be available by February 19, 2010.
NOTE:
Your FSA VIN list may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle
registration data for any purpose other than in connection with this program is a violation of law in several states provinces and countries.
Accordingly you must limit the use of this listing to the follow-up necessary to complete this service action.
STOCK VEHICLES
Correct all affected units in your new vehicle inventory before delivery.
SOLD VEHICLES
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Owners of affected vehicles will be directed to dealers for repairs.
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Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy
of the Owner Notification Letter (when available) and schedule a service date.
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Correct other affected vehicles identified in OASIS which are brought to your dealership.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this service action.
RELATED DAMAGE
If a related damage condition exists that you believe to be caused by the covered condition call the Special Service Support Center to request approval
prior to the repair of any related damage. Requests for approval after completion of the repair will not be granted. Ford Motor Company reserves the
right to deny coverage for related damage in cases where the vehicle owner has not had this service action performed on a timely basis.
ADDITIONAL LABOR TIME
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If a condition exists that requires additional labor to complete the repair call the Special Service Support Center to request approval prior to
performing any additional labor. Requests for approval after completion of the repair will not be granted.
