Ranger 2WD V6-182 3.0L (1995)
CLAIMS PREPARATION FOR REFUNDS (USE THIS PROCEDURE FOR ALL REFUND REQUESTS)
NOTE:
Tires must be purchased prior to November 15, 2001
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Enter claims using DWE.
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Refer to ACESII User Manual for claims preparation and submission information.
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Enter information on a Recall/ONP claim type. DO NOT use a Warranty Claim type.
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Program code 01B77.
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When a customer brings in their old tires and is seeking a refund, use labor operation 01B77G (disable) and 01B77L (refund administration
allowance) from Attachment II.
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If a customer brings in the old DOT codes removed from the old tires - use labor operation 01B77L only.
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The Miscellaneous Expense Code "ADMIN" will not be accepted under this program. A labor operation 01B77L has been provided to cover
administrative costs.
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Enter REFUND in the miscellaneous area of the claim.
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Dealers will no longer be able to claim tire disposal for ONP 01B77. See the "National Tire Recovery and Recycle Program" You may still claim
any applicable local waste tax - enter OTHER in the expense area of the claim with the actual cost.
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Enter each unique (complete 10 or 11 digit) DOT codes of the replaced tires in the diagnostic code entry screen in the field marked "other". If the
DOT codes cannot be completely entered in the space provided in the diagnostic code area, use the technician comment area to complete the data
entry. If the tires were replaced prior to May 23, 2001 (or November 1, 2001 for 1995 and 1996 F150 customers) the DOT may not be available,
in this case record the brand, make and size of the tires in the technician comments area of the claim.
RENTAL CARS
TAP allowances have been increased specifically for this owner notification program. Refer to Don Brunner letter.
DOT REGISTRATION OF NEW TIRES
Dealers are required to register the DOT number of every tire sold to meet federal tire registration requirements. Ford has established a partnership with
CIMS to assist dealers in registering these DOT codes. Information is available on QCDealer.com under CIMS Tire Registration or by contacting CIMS
