Taurus V6-182 3.0L DOHC SHO (1992)
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Other eligible vehicles which are brought to your dealership.
DEALER-OWNER CONTACT
Immediately contact any owner whose name is not on the list. Give owner a copy of the Owner Letter. Arrange with the owner for a service date.
FPSD CONTACT
Talk with your FPSD Service Zone Manager about program concerns.
FORM 1863
Enter 1863 claims using DWE (or mail direct)
See Warranty and Policy Manual:
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Section 5.6 - 1/Section 6.1 - 23 (Owner Notification Programs)
OWNER REFUNDS
See Warranty and Policy Manual:
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Section 6.1 - Pages 24 through 25 (Owner Refund)
For owner-paid repairs made before date of Owner Letter:
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Submit on separate Form 1863 using the codes shown below:
Program Code Box
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93B19
Causal Basic Part Number
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8A080
Condition Code
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01
Labor Operation (1st line)
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REFUND
Labor Operation (2nd line)
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ALLOW
Administrative Allowance
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0.2 Hrs.
Customer Concern Code
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N99
Attachment II - Labor and Parts Information
ATTACHMENT II
B Program
OWNER NOTIFICATION PROGRAM 93B19
COOLANT RECOVERY BOTTLE
PARTS REQUIREMENTS
Parts will not be direct shipped for this program. Order your parts requirements through normal order processing channels.
Parts prices current until next issue of Master Price Book. For latest prices, check or call your:
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Order Processing Center
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DOES II
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Updated Price Book
CLAIMS PREPARATIONS