Taurus V6-232 3.8L (1989)
How long will it take?
The time needed to repair your Explorer is approximately one hour. However, due to service scheduling times, your dealer may need your vehicle for
one full working day.
Call your dealer
Call your dealer without delay. If your Explorer is a four-door model, please be prepared to tell the dealer the color of your seat belts. Ask for a service
date and whether parts are in stock.
If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.
When you bring your vehicle in, give the dealer this letter.
If you misplace this letter, your dealer will still do the work, free of charge.
Changed address or sold the vehicle?
Please fill out the enclosed prepaid postcard and mail it to us if you have changed your address or sold your Explorer.
If the dealer doesn't make the repair promptly and without charge, you may contact the Ford Customer Assistance Center, 300 Renaissance Center, P. 0.
Box 43360, Detroit, Michigan 48243. You also may send a complaint to the Administrator, National Highway Traffic Safety Administration, 400
Seventh Street, S.W., Washington, D.C. 20590 or call the toll free Auto Safety Hotline 1-800-424-9393 (Washington D.C. area residents may call
366-0123).
We regret the inconvenience this service may cause you, but we want you to have the work done for your safety and satisfaction with your Ford-built
Explorer.
