Thunderbird V6-232 3.8L SC (1989)
To:
All NAAO Export Sales North American Ford Product Dealers in U.S. Federalized Markets and Involved Dealers in non-Federalized
Locations
All NAAO Export Sales District Offices Service Managers, All Affiliated Ford Motor Companies
Subject:
Owner Notification Program M71 - Front Disc Brakes Additional Coverage - 1989 and 1990 Thunderbird and Cougar Cars
Enclosed are copies of FPSD's Owner Notification Program M71 bulletin applicable to the subject North American Ford built vehicles. If your
dealership/location is involved, the applicable VIN listing is included. If not, use the bulletins as information only.
Please note that some details in the enclosed bulletins such as parts ordering and claim submission procedures are applicable to U.S. dealers only. A
copy of NAAO Export Sales' owner notification letter is attached to this letter. Please observe the following administrative procedures:
1.
Parts Orders
Order the parts directly from FPSD-IDO, Windsor, Canada using conventional parts ordering procedures. Parts will be reimbursed by submission
of warranty claim Form 1863.
2.
Reimbursement
Only the Form 1863 will be accepted for reimbursement under this campaign. Upon completion of the required service, the Form 1863 must be
completely filled out and signed by authorized dealer personnel. Dealers having Direct Warranty Entry (DWE) are to use that method of claims
submission.
PLEASE ENSURE THAT COPIES OF THIS PROGRAM ANNOUNCEMENT ARE ROUTED TO YOUR PARTS AND SERVICE
PERSONNEL.
Export Sales Owner Letter
Serial Number
Ford Motor Company is providing a no-charge Service Program, number "M71", to owners of certain 1989-90 model Thunderbird and Cougar cars.
REASON FOR
The front brake rotors on some of these cars
THIS PROGRAM
may not be wearing evenly. This condition
may cause the car to vibrate and the steering wheel to shake during brake applications.
WHAT WE
If your car should have this condition, any
WILL DO
Ford or Lincoln-Mercury dealer will replace
the front brake rotors and shoe and lining assemblies. This no-charge service is available for 24 months/24,000 miles or
through May 31, 1991, whichever provides greater coverage.
WHAT YOU
PLEASE KEEP THIS LETTER. If your car should
SHOULD DO
exhibit the above described condition within
the indicated time/mileage limitations, contact your Ford or Lincoln-Mercury dealer. Give the dealer this letter.
If you misplace this letter, your dealer will still do the work, free of charge.
REFUNDS
If you paid to have this service done before
the date of this letter, Ford is offering a full refund, including deductible costs. For a refund, please show your paid work-order
or parts receipt to your Ford or Lincoln-Mercury dealer.
We are taking this action as part of our ongoing efforts to maintain owner confidence in our products. We hope this program will confirm your continued
satisfaction with your Ford built car.