Windstar V6-232 3.8L (1995)
Technical Service Bulletin # 00M09
Date: 000201
Dealer Letter
February, 2000
Subject:
Owner Notification Program 00M09 - 3.8L Engine Head Gaskets - Additional Coverage on Affected Vehicles to 7 Years or 100,000 Miles, Whichever
Occurs First, From The Original Warranty Start Date -OR- Through October 1, 2000 or Coverage is Automatically Transferred to Subsequent Owners.
AFFECTED VEHICLES
All 1994 model year Continental vehicles equipped with the 3.8L engine and built at the Wixom assembly plant from December 8, 1992 through
November 18, 1994.
All 1994 and 1995 model year Taurus and Sable vehicles equipped with the 3.8L engine and built at the Atlanta Assembly plant from April 28, 1993
through June 7, 1995.
All 1994 and 1995 model year Taurus and Sable vehicles equipped with the 3.8L engine and built at the Chicago Assembly plant from August 27, 1993
through June 26, 1995.
All 1995 model year Windstars equipped with the 3.8L engine and built at the Oakville Assembly plant from December 15, 1993 through August 11,
1995.
Re:
The announcement of Owner Notification Program 00M09 supersedes Owner Notification Program 98M01, which was announced May, 1998.
OASIS:
YES
OWNER LIST:
YES
PARTS RETURN:
NO
PROGRAM TERMS:
As stated above
REASON FOR THIS PROGRAM
Premature failure of the head gasket(s) may occur. This condition may result in engine coolant leakage, which if not detected, can cause engine
overheating. In extreme cases, this condition may result in engine failure. To prevent engine failure, customers should bring their vehicle in for service
under this program, if the following symptoms exist:
^
Persistent and worsening overheating engine conditions
^
Heavy white smoke from the tailpipe
^
Flashing "Low Coolant" sensor light, even after coolant is refilled
^
Black discoloration of coolant in the overflow bottle
Owners of affected vehicles are notified that additional coverage for this specific condition is being provided. Coverage is provided for 7 years or
100,000 miles, whichever occurs first, from the vehicle's original warranty start date. Coverage is automatically transferred to subsequent owners.
Vehicles which have exceeded 7 years from the original warranty start date will be eligible for this program for a grace period through October 1, 2000,
or to 100,000 miles, whichever occurs first.
Ford Motor Company will provide the additional warranty coverage for the use of Ford parts and Ford authorized remanufactured parts, or repairs
performed by a Ford dealer, related to this condition.
SERVICE ACTION
For vehicles exhibiting the symptoms described above, dealers are directed to replace failed head gaskets with a re-designed gasket, change the engine
oil and oil filter and perform a cooling system flush.
