Windstar V6-232 3.8L (1995)
Technical Service Bulletin # 97-26-14
Date: 971222
Suspension - Popping/Creaking/Clunking/Thumping
Article No.
97-26-14
12/22/97
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SUSPENSION - DIAGNOSTIC AND INSPECTION
FOR FRONT SUSPENSION NOISE(S) - SERVICE TIP
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NOISE - "POPPING, CLUNKING, THUMPING,
CREAKING, SQUEAKING, AND RATTLING" -
DIAGNOSTIC AND INSPECTION FOR FRONT
SUSPENSION NOISE(S) - SERVICE TIP
LIGHT TRUCK:
1995-98 WINDSTAR
This TSB article is being republished in its entirety to include 1998 model year vehicles.
ISSUE:
A comprehensive front suspension noise diagnostic and inspection procedure has been developed to aid technicians. The noise could be any of the
following: "clunking, popping, thumping, rattling, squeaking, or creaking."
ACTION:
Refer to the following Diagnostic and Inspection Procedure for details.
OTHER APPLICABLE ARTICLES: 95-22-13, 95-24-5, 95-25-11, 96-3-17
SUPERSEDES: 97-1-10
WARRANTY STATUS: INFORMATION ONLY
OASIS CODES: 301000, 303000, 304000, 305000, 306000, 597997, 702000, 702100, 702300
Sources of Various Front Underbody Noises
Front underbody noises may originate from several different sources and are often difficult to locate and diagnose. Common noise locations include:
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Front struts
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Subframe insulators
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Stabilizer bar
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Steering and suspension components
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Powertrain mounts
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Brake components
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Tires and wheels
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Subframe and body
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Halfshafts
Customer Road Test
Test drive the vehicle with the customer to understand the conditions that create the noise. The ability to duplicate the noise is a key step in Fixing It
Right The First Time On Time. Once the conditions are established, you should then use an assistant to drive the vehicle while you direct your attention
to defining the noise and locating its source.
Defining the Noise
