Windstar V6-232 3.8L (1995)
Attachment I - Administrative Information
OASIS
You must use OASIS to determine if a vehicle is eligible for this recall.
PLEASE NOTE:
Correct all vehicles in stock before delivery. Federal law requires dealers to complete any outstanding safety recall service before a new vehicle is
delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $1,100 per vehicle.
PROMPTLY CORRECT
Promptly correct all affected vehicles on your dealer VIN list which you will receive in the Ford Dealer Consolidated Communicator (FDCC) or by
FAX. Also, correct other eligible vehicles which are brought to your dealership.
DEALER-OWNER CONTACT
Immediately contact any affected owner whose name is not on the list. Give the owner a copy of the Owner Letter and schedule a service date.
REGIONAL CONTACT
Advise regional office if an owner:
^
cannot be contacted.
^
does not make a service date.
CLAIMS PREPARATION AND SUBMISSION
^
Enter claims using DWE.
^
Refer to ACESII Manual for claims preparation and submission information.
OWNER REFUNDS
Ford Motor Company will only refund owner-paid repairs of fuel tank straps or leaks caused by stress cracks made before the date of the Owner Letter
(or after the date of the Owner Letter if an emergency repair was made away from the servicing dealer.) Refer to ACESII manual for refund information.
RENTAL CARS
Rental vehicles have been approved only for affected vehicles that require fuel tank replacement. (Please note that fuel tank replacement requires prior
approval). Ford will pay for a loaner or rental vehicle except for fuel which will be at the owner's expense. Follow Extended Service Plan (ESP)
guidelines for rental dollar amounts. Enter the word "LOANER" plus the number of days the vehicle was used in the Miscellaneous Expense area of the
recall claim.
Attachment II - Labor and Parts Information
