C 1500 Suburban 2WD V8-5.7L VIN R (1996)
Apply "Campaign Identification Label", only on a clean, dry surface.
CLAIM INFORMATION
Refer to the General Motors Corporation Claims Processing Manual for details on Product Campaign Claim Submission.
Owner Letter
Dear Chevrolet Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has decided that certain 1995-96 Chevrolet C/K Pickups/Cab Chassis, Utilities, and Suburban model trucks equipped with gasoline
engines fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 124, "Accelerator Control Systems". Some of these vehicles were assembled
with the throttle cable contacting the dash mat. The dash mat may bind the throttle such that if this system were tested for maximum throttle return times
as required by FMVSS 124, it may not meet these requirements.
WHAT WE WILL DO
To correct this condition, your dealer will inspect for adequate throttle cable to dash mat clearance, and , if there is insufficient clearance, cut out a
portion of the dash mat to provide clearance. This service will be performed at no charge to you.
WHAT YOU SHOULD DO
Please contact your Chevrolet dealer as soon as possible to arrange a service date and so the dealer may order the necessary parts for the repair.
Instructions for making this correction have been sent to your dealer. The labor time necessary to perform this service correction is approximately 15
minutes. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the
shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
Your Chevrolet dealer is best equipped to provide service to ensure that your vehicle is corrected as promptly as possible. If, however you take your
vehicle to your dealer on the agreed service date, and they do not remedy this condition that date or within five (5) days, we recommend you contact the
Chevrolet Customer Assistance Center by calling 1-800-222-1020.
After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without
charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street,
S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 202-366-0123).
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continue satisfaction with our
products.
