C 2500 Suburban 2WD V8-350 5.7L (1994)
Dealers should submit an accurately filled out Warranty Repair Order on each vehicle completed under this campaign.
CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with the instructions outlined in this product campaign bulletin will require a "Campaign Identification Label."
Each label provides a space to include the campaign number and five (5) digit dealer code of the dealer performing the campaign service. This
information may be inserted with a typewriter or ball point pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for
periodic servicing by the owner.
Apply "Campaign Identification Label" only on a clean, dry surface.
ADMINISTRATIVE PROCEDURE
Procedures covering this campaign are outlined in Section V of your dealership's "GMC Truck Warranty Claims Processing Manual," # P9119.
Owners Letter
Dear GMC Truck Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has determined that a defect which relates to motor vehicle safety exists in CERTAIN 1994 C/K Sierra models, C/K Suburbans, C/K
Yukons, C35OOHD models, G Rally Vans, G Vandura Vans and G Magnavans. Some of these vehicles were built with a brake pedal pushrod retainer
missing, mispositioned or not properly seated. This condition could cause the stop lamp switch and the brake booster pushrod to disconnect from the
brake pedal, resulting in a loss of brake operation and a vehicle crash could occur without prior warning.
To prevent the possibility of this condition occurring, your dealer will inspect and if required replace the brake pedal pushrod retainer. This service will
be performed for you at no charge.
Please contact your GMC Truck dealer as soon as possible to arrange a service date so the dealer may order the necessary parts for the repair.
Instructions for making this correction have been sent to your dealer and parts are available. The labor time necessary to perform this service correction
is approximately 30 minutes. Please ask your dealer how much additional time will be needed to schedule and process your vehicle.
Your GMC Truck dealer is best equipped to provide service to ensure your vehicle is corrected as promptly as possible. However. if you take your
vehicle to your dealer on an agreed service date and they do not service this condition on that date or within five days, we recommend you contact The
GMC Truck Consumer Relations Office by telephone. Consumer Relations will assist you and your dealer in getting your vehicle corrected. The
telephone number of the Consumer Relations Office is listed in your Warranty and Owner Assistance information Manual.
After contacting your dealer and the GMC Truck Division, if you are still net satisfied that we have done our best to remedy this condition without
charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration. 400 Seventh Street, S.W.,
Washington, DC. 20590, or call 800-424-9393 (Washington. DC. residents use 366-0123).
The enclosed postage paid owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction
to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please furnish us with complete name and address of the person you
sold or traded your vehicle to and return the card to us.
We are sorry to cause you this inconvenience: however, we have taken this action in the interest of your safety and continued satisfaction with our
product.
