G 2500 3/4 Ton Van V8-350 5.7L VIN K TBI (1995)
THE LABOR OPERATIONS ARE TO BE USED FOR VEHICLES WITH DEALER INSTALLED TRANSMISSION ASSEMBLIES OBTAINED
FROM GMSPO BETWEEN DECEMBER 15, 1994 AND JANUARY 20, 1995.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim Submission.
Owner Letter
Dear Chevrolet Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has determined that a defect which relates to motor vehicle safety exists in certain 1995 Chevrolet C/K & P Trucks, and G-Vans
equipped with the Hydra-Matic 4L80-E automatic transmission. Some of these vehicles may experience an external transmission fluid leak at the lube
feed passage due to thin case casting in the cooler boss area. This condition could allow transmission oil to spray onto the exhaust system which could
result in a vehicle fire.
WHAT WE WILL DO
To prevent this condition from occurring, your dealer will inspect the transmission case assembly for the involved case casting. If the transmission
assembly is involved, then the transmission will be replaced. This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Chevrolet dealer as soon as possible to arrange a service date and so the dealer may order the necessary parts for the repair.
Instructions for making this correction have been sent to your dealer. The labor time necessary to perform this service correction is approximately 1-1/2
hours to 4-1/2 hours depending on the type of vehicle. Please ask your dealer if you wish to know how much additional time will be needed to schedule
and process your vehicle.
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the
shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
Your Chevrolet dealer is best equipped to provide service to ensure that your vehicle is corrected as promptly as possible. If, however, you take your
vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact
the Chevrolet Customer Assistance Center by calling 1-800-222-1020.
After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without
charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street,
S.W., Washington, D.C 20590 or call 1-800-424-939, (Washington D.C. residents use 366-0123).
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our
products.
