K 2500 Truck 4WD V8-379 6.2L DSL VIN C FI (1989)
Your full size GMC pickup truck incorporates maintenance-free front suspension ball joints and a front suspension feature designed to improve the
vehicle's ability to maintain front wheel caster/camber alignment. These changes were made in the interest of improving your satisfaction with our
product by reducing the amount of required maintenance. We have found that in some cases, however, the actual vehicle maintenance required may not
have been reduced.
Ball Joints:
The maintenance-free front suspension ball joints in some of these trucks have experienced contamination. Because of this, we have changed the design
of our current production ball joint to a greaseable style ball joint. A contaminated ball joint can cause squeaking while turning and/or more frequent
steering input while driving down the road. Contamination could cause a ball joint to wear out and eventually to separate. If any sign of contamination
should occur in your vehicle, please have it repaired at your GMC Truck dealer.
Should ball joint contamination cause this condition in your vehicle within 5 years or 100,000 miles of vehicle purchase, whichever occurs first, the
maintenance free ball joints will be replaced with greaseable style ball joints free of charge. Greaseable style ball joints should be lubricated at the same
interval as the other chassis lubrication fittings on your vehicle. Vehicles requiring ball joint replacement do not necessarily require front wheel
alignment. If you have had the ball joints replaced on your vehicle prior to receiving this letter, you can obtain reimbursement for any parts and/or labor
charges you may have incurred by providing your dealer with the original paid receipt prior to March 1, 1991. This offer does not apply if the
replacement was due to collision damage.
Front Wheel Caster/Camber Alignment Parts Kit:
The front wheel alignment set by the assembly plant will not change and should not need adjustment except in cases where accident or road hazard
damage has occurred. Previously, if caster/camber alignment was performed at your expense, you were also charged for the required alignment parts kit.
Due to the cost of the parts kit, the charge for a wheel alignment would not be competitive in today's market place. In view of this, GMC Truck has
issued a special policy to cover the cost of the caster/camber alignment parts kit but not the installation cost. This kit is included in vehicles currently
being produced.
In the event your vehicle requires a caster/camber alignment in the first 5 years or 100,000 miles, whichever occurs first, your GMC Truck dealer will
not charge you for the cost of the required parts kit. If you have paid for a caster/camber alignment performed on your vehicle prior to receiving this
letter, you can obtain reimbursement for the cost of the parts kit, but not the labor to install it, by providing your dealer with the original paid receipt
prior to March 1, 1991.
We are sorry if either of these conditions have caused you any inconvenience; however, we have taken this action in the interest of your continued
satisfaction with our products.
