K 2500 Yukon 4WD V8-6.0L VIN U (2000)
Campaign Initiation Detail Report.
For Export
For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and
address data has been prepared and is being furnished to involved dealers. Dealers that have no involved vehicles currently assigned will not receive a
report with the recall bulletin.
The Campaign Initiation Detail Report may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such
motor vehicle registration data for any purpose other than follow-up necessary to complete this program is a violation of law in several
states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this program.
Parts Information
Parts required to complete this program are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved
vehicles listing" before ordering requirements. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts
should be ordered on a CSO = Customer Special Order.
Customer Reimbursement - For US
All customer requests for reimbursement for previous repairs for the condition will be handled by the Customer Assistance Center, not by dealers.
A General Motors Product Program Customer Reimbursement Procedure Form is shown with the customer letter.
Important:
Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for specific procedures regarding customer reimbursement and the form.
Customer Reimbursement - For Canada & Export
Customer requests for reimbursement of previously paid repairs to correct the condition in this program are to be submitted by February 28, 2006.
All reasonable customer paid receipts should be considered for reimbursement. The amount to be reimbursed will be limited to the amount the repair
would have cost if completed by an authorized General Motors dealer.
When a customer requests reimbursement, they must provide the following:
^
Proof of ownership at time of repair.
^
Original paid receipt confirming the amount of repair expense(s) that were not reimbursed, a description of the repair, and the person or entity
