Savana 1/2 Ton Van V8-5.3L VIN T (2003)
Submit a Product Recall Claim with the information shown.
Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.
CUSTOMER NOTIFICATION - For US
Customers will be notified of this recall on their vehicles by General Motors (see copy of customer letter shown in this bulletin.
In order to ensure full protection under the emission warranty, and the right to participate in future recalls, the customer notification letter recommends
that customers have their vehicles serviced as soon as possible. It also advises that failure to do so could legally be determined to be lack of proper
maintenance.
CUSTOMER NOTIFICATION - For IPC
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners
outside these areas, dealers should notify customers using the attached sample letter.
In order to ensure full protection under the emission warranty, and the right to participate in future recalls, the customer notification letter recommends
that customers have their vehicles serviced as soon as possible. It also advises that failure to do so could legally be determined to be lack of proper
maintenance.
DEALER RECALL RESPONSIBILITY - ALL
All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall
bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the
dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in
this bulletin. This could be done by mailing to such customers, a copy of the customer letter is shown in this bulletin. Recall follow-up cards should not
be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the
steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
***THE FOLLOWING 2 PARAGRAPHS ARE NOT FOR CANADA OR IPC***
When a California emissions recall is completed by a GM dealer, the dealer must provide the vehicle owner a "Proof Of Correction Certificate" which
the owner may need to present to the California Department Of Motor Vehicles (DMV) when renewing their vehicle registration.
Without this correction certificate, the owner may be unable to renew their vehicle registration. Additional Certificates can be obtained, at no charge,
from Dealer Support Materials by calling 1-866-700-0001 (Monday-Friday, 8:00 a.m. to 5:00 p.m. EST). Ask for GM Item Number 1825 when
ordering.
