Savana 3/4 Ton Van V8-5.3L VIN T (2003)
Technical Service Bulletin # 02058
Date: 021101
Recall - Tie Rod End Nut Under-Torqued
File In Section: Product Recalls
Bulletin No.: 02058
Date: November, 2002
PRODUCT SAFETY RECALL
SUBJECT:
02058 - TIE ROD END NUT UNDER-TORQUED
MODELS:
2003 CHEVROLET EXPRESS
2003 GMC SAVANA
General Motors is contacting customers of involved vehicles via telephone. Customers are being instructed to call their dealer to have their vehicle towed
into the dealership. Dealers are to make arrangements to have the vehicle towed and are to provide the customer with courtesy transportation until the
recall can be performed on their vehicle.
CONDITION
General Motors has decided that a defect that relates to motor vehicle safety exists in certain 2003 model year Chevrolet Express and GMC Savana
vehicles. These vehicles have a condition where the right-hand tie rod end nut may not be torqued to specification. A tie rod end nut that is not torqued to
specification can loosen, resulting in separation of the tie rod from the steering knuckle. Separation of a tie rod can cause unexpected steering input in
some maneuvers and could cause a crash without prior warning.
CORRECTION
Dealers are to torque the tie rod end nut to the proper specification, and if necessary, replace the tie rod end.
VEHICLES INVOLVED
Involved are certain 2003 model year Chevrolet Express and GMC Savana vehicles built within these VIN breakpoints shown.
IMPORTANT:
Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) or GM Access Screen (Canada only) or DCS Screen 445
(IPC only) before beginning recall repairs. [Not all vehicles within the above breakpoints may be involved.
Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number,
customer name and address data have been prepared, and will be furnished to involved dealers at a later date. The customer name and address data will
enable dealers to follow up with customers involved in this recall. Any dealer not receiving a computer listing has no involved vehicles currently
assigned.
These dealer listings may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle
registration data for any other purpose is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this listing
to the follow-up necessary to complete this recall.
PARTS INFORMATION
Parts required to complete this recall are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved
vehicles listing" before ordering parts. Normal orders should be placed on a DRO Daily Replenishment Order. In an emergency situation, parts should be
