Savana 4500 V8-6.6L DSL Turbo (2009)
maintenance. The vehicle may fail a state or local emission inspection test if the recall work is not completed.
Dealer Recall Responsibility
All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall
bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the
dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in
this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for
this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the
steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
***THE FOLLOWING 2 PARAGRAPHS ARE NOT FOR CANADA OR EXPORT***
When a California emissions recall is completed by a GM dealer, the dealer must provide the vehicle owner a "Proof of Correction Certificate" which the
owner may need to present to the California Department Of Motor Vehicles (DMV) when renewing their vehicle registration. Without this correction
certificate, the owner may be unable to renew their vehicle registration.
Additional Certificates can be obtained, at no charge, from Dealer Support Materials by ordering on the web from the DWD Store,
www.gmdealerworld.com, and then click on the DWD Store link; request GM Item Number 1825 when ordering.
Disclaimer
Owner Letter
Owner Letter
Dear General Motors Customer:
This notice is sent to inform you that General Motors is conducting a voluntary emission recall that includes your vehicle.
Reason For This Recall: General Motors has decided to conduct a Voluntary Emission Recall involving certain 2010 model year Chevrolet Express,
Silverado HD; and GMC Savana, Sierra HD vehicles equipped with a 6.6L V8 Duramax diesel engine; and 2007-2009 model year Chevrolet Express,
Kodiak, Silverado HD; and GMC Savana, Sierra HD, and TopKick vehicles equipped with a 6.6L V8 Duramax diesel engine that may have been
serviced with a suspect Exhaust Gas Temperature (EGT) sensor. The circuit board welds on the EGT sensors in the exhaust system may not be to GM
specification. If a weld fails, the Service Engine Soon light will illuminate in the instrument panel, the exhaust gas may not be filtered properly, and the
engine power may be reduced.
What Will Be Done: Your GM dealer will replace both EGT sensors. This service will be performed for you at no charge.
What You Should Do: Please contact your GM dealer as soon as possible to arrange a service date and to assure parts availability. Instructions for
making this correction have been sent to your dealer. Please ask your dealer if you wish to know how much time will be needed to schedule, process, and
repair your vehicle.
If you have any questions or need any assistance, just contact your dealer or the appropriate Customer Assistance Center at the number listed below.
