Sierra 3500 4WD V8-6.6L DSL Turbo (2007)
information has been prepared and will be provided through the applicable system listed below. Dealers will not have a report available if they have no
involved vehicles currently assigned.
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US and Canadian dealers -- GM GlobalConnect Recall Reports
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration
data for any purpose other than follow-up necessary to complete this program is a violation of law in several states/provinces/countries. Accordingly, you
are urged to limit the use of this report to the follow-up necessary to complete this program.
Calibration Information
Do not attempt to order the calibration number from GMSPO. The calibration numbers required for this service procedure are programmed into control
modules via a Multiple Diagnostic Interface (MDI) or Tech 2(R) scan tool and TIS 2 WEB with the calibration update. Use TIS2WEB on or after
06/23/08 to obtain the calibration. If you cannot access the calibration, call the Techline Customer Support Center and it will be provided.
Service Procedure
Service Programming System (SPS)
For step-by-step programming instructions, please refer to SI and the Techline Information System (TIS) terminal.
1. Verify that there is a battery charge of 12 to 16 volts. The battery must be able to maintain a charge during programming. Only use an approved
Midtronic 165-PSC charger to maintain a charge during programming.
2. Reprogram the transmission control module (TCM). Refer to SI and Service Programming System (SPS) documentation for programming
instructions, if required.
2.1. Connect the MDI or Tech 2® to the vehicle.
Important:
Select J 2534 MDI or J 2534 Tech 2(R) Legacy Pass-Thru and Reprogram ECU from the Select Diagnostic Tool and Programming Process screen.
2.2. Select TCM Transmission Control Module from the Supported Controllers screen.
2.3. Follow the on-screen instructions.
3. Using the MDI or Tech 2(R), clear all DTCs if required.
Customer Reimbursement - For GM US
All customer requests for reimbursement for previous repairs for the condition will be handled by the Customer Assistance Center, not by dealers.
Important:
(For GM Only) Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for specific procedures regarding customer reimbursement and
the form.
Customer Reimbursement - For Canada
Customer requests for reimbursement for previous repairs for the condition are to be submitted to the dealer by December 31, 2008.
All reasonable customer paid receipts should be considered for reimbursement. The amount to be reimbursed will be limited to the amount the repair
would have cost if completed by an authorized General Motors dealer.
When a customer requests reimbursement, they must provide the following:
^
Proof of ownership at time of repair.
^
Original paid receipt confirming the amount of repair expense(s) that were not reimbursed, a description of the repair, and the person or entity
performing the repair.
Claims for customer reimbursement on previously paid repairs are to be submitted as required by WINS.
Important:
