Sierra Denali V8-6.0L VIN N (2005)
* Dealers using WINs: Add 0.2 hours to the labor time for administrative allowance for the module exchange.
Dealers using GWM: Submit 0.2 hours administrative allowance under "Administration Time" for the module exchange.
** The $25 represents the additional net amount allowed for the module exchange.
*** Dealers are to claim only administrative allowance of 0.2 hours when the module is replaced by Masscomp's Mobile Unit. Dealers using WINS
should submit the 0.2 hours administrative allowance in labor time. Dealer using GWM should submit the 0.2 hours administrative allowance under
Administrative Time.
Customer Notification
OnStar will notify customers of this program on their vehicle.
Dealer Program Responsibility
All unsold new vehicles in dealers'/retailers' possession and subject to this program must be held and inspected/repaired per the service procedure of this
program bulletin before customers take possession of these vehicles.
Dealers/retailers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through
April 30, 2011.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the
dealer/retailer listing, are to be contacted by the dealer/retailer. Arrangements are to be made to make the required correction according to the
instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Program follow-up
cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
