Terrain FWD L4-2.4L (2010)
Note
For vehicles without the color touch screen navigation, unsnap and remove the display from the radio control assembly. Do not return the radio display
with the radio control assembly.
1. Remove the radio control assembly (1). Refer to Radio Control Assembly Replacement in SI.
2. Package the radio control assembly and ship it to the exchange center indicated on the prepaid Federal Express Ground label that was enclosed
with the exchange unit within 24 hours.
Note
Module programming and setup is NOT required when replacing only the radio control assembly.
3. Install the radio control assembly. Refer to Radio Control Assembly Replacement in SI.
Courtesy Transportation - For US and Canada
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered
by the New Vehicle Limited Warranties. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period
and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that
shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors
Service Policies and Procedures Manual for Courtesy Transportation guidelines.
Warranty Transaction Information
1. Submit a transaction using the table below.
* Dealers using WINS should add 0.2 administrative allowance to the labor time. Dealers using GWM should submit 0.2 hours administrative allowance
under Administrative Time.
** Administrative allowance for unit exchange.
*** Dealers are to claim only administrative allowance of 0.2 hours when the radio control assembly is reprogrammed by York's Mobile Unit. Dealers
using WINS should submit 0.2 hours administrative allowance in labor time. Dealers using GWM should submit 0.2 hours administrative allowance
under Administrative Time.
