CR-V 2WD L4-2.4L (2003)
Technical Service Bulletin # 04-077
Date: 050301
Campaign - Oil Filter Campaign Cancellation
04-077
March 1, 2005
Applies To:
See VEHICLES AFFECTED
Customer Assurance Program: CR-V Engine Oil Filter (Supersedes 04-077, dated December 17, 2004)
Updated information is shown by asterisks.
*As of February 28, 2005, this program is no longer in effect.*
BACKGROUND
Although it is standard industry practice to make sure the old filter's gasket is removed from the engine block mounting surface before a new filter is
installed, we are aware of several instances where this procedure was not properly followed during the first oil filter change.
The result has been oil leakage and, in some cases, engine compartment fires.
VEHICLES AFFECTED
To see if an in-stock new vehicle has already been corrected, do an iN VIN status inquiry.
CUSTOMER NOTIFICATION
All owners of affected vehicles were mailed a notification letter of this program. An example of the letter is at the end of this service bulletin.
The letter offers customers an optional oil filter inspection. To receive the inspection, these criteria must be met:
^
The vehicle is within the affected VIN range (see VEHICLES AFFECTED).
^
The customer requests the inspection.
^
The first oil filter replacement was done within the last 30 days.
Do an inspection only if all three criteria are met.
Enclosed with the letter is an adhesive label to be used by the customer at the first oil filter change interval only. The label can be attached to the repair
order as a technician reminder to return the old filter gasket to the customer to verify it was properly removed. An example of the label is at the end of
this service bulletin.
CORRECTIVE ACTION
There are four possible corrective actions:
^
In-stock new vehicle: Replace the oil filter; top off but do not replace the engine oil.
^
Customer vehicle with a Honda oil filter: Inspect the oil filter installation.
^
Customer vehicle with a non-Honda oil filter:
