CR-V LX 4WD L4-2.4L (2002)
NOTE: Known-good test iPods are available from Tech Line.
No - Repair the faulty connection at the audio unit.
Music Link has no sound, the disc number and track number flashes on the audio display.
Disconnect and reconnect the iPod, then retest. Does Music Link operate normally?
Yes - The iPod connector pins are loose. Replace the cable if the connector is damaged.
No - There is a firmware error. Advise the customer to install the latest iPod firmware (unit software).
Check mark is shown on iPod display screen, radio does not switch to CD-C or CD-4 mode.
1.
Make sure the audio unit works in all other modes. Does the audio unit work in all other modes? Yes - Go to step 2.
No - Do a vehicle battery cable reset, then retest:
^
Remove the negative and positive battery cables. Use a jumper wire to short the two cables together, then turn the ignition switch to ON (II)
and wait 15 minutes.
^
Turn the ignition switch to LOCK (0), and remove the jumper wire. Reconnect the positive battery cable first, then reconnect the negative
cable.
2.
Remove the Music Link interface unit, and verify the software version on the unit label is SW 1.06 or higher.
Is the software version SW 1.06 or higher?
Yes - Do the "Check mark is not shown on iPod display screen, radio will not switch to CD-C or CD-4 mode" troubleshooting.
No - Replace the Music Link interface unit and iPod cable.
iPod music and XM radio music play at the same time (Pilot).
There is a software compatibility issue in the XM receiver unit. Refer to S/B 06-061, XM(R) Satellite Radio and Audio Accessories Play at the Same
Time for repair information.
Music Link will not do Disc 1-4 search functions.
NOTE:
TTS software must be loaded on the customer's home computer before Disc 1-4 search functions work.
1.
Use a known-good iPod to verify that the search functions (Disc 1-4) work.
NOTE:
Known-good test iPods are available from Tech Line.
Does the known-good iPod do search functions (Disc 1-4)?
Yes - Verify with the customer if the TTS software is loaded. If the customer needs assistance, refer the customer to American Honda's
Automobile Customer Service Department for assistance with TTS software loading problems (see page 6 of this bulletin).
No - Do the battery cable reset, then retest:
^
Remove the negative and positive battery cables. Use a jumper wire to short the two cables together, then turn the ignition switch to ON (II),
and wait 15 minutes.
^
Turn the ignition switch to LOCK (0), and remove the jumper wire. Reconnect the positive battery cable first, then reconnect the negative
cable.
2.
If the problem does not go away, do "Check mark is not shown on iPod display screen, radio will not switch to CD-C or CD-4 mode"
troubleshooting.
Artist is not categorized in the correct grouping when using (Disc 2) search function.
