CR-Z L4-15L Hybrid - Navigation System - Technical Service Bulletins
road.
NOTE:
If necessary, compare the navigation system operation to a same model vehicle with a current DVD.
HOW TO IDENTIFY NAVIGATION DVD VERSIONS
To determine the navigation version on a particular model, start the engine, then locate the navigation control unit (see the appropriate service manual).
Open the DVD door, and push the eject button to eject the DVD. Hold the DVD by the edges, and check for these items:
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The label color (see the chart on the previous page for model application).
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Read the DVD version listed on the bottom of the label, and note it on the repair order. You will need this version number in these instances:
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To verify that the DVD version is appropriate for the vehicle
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Any time you call Tech Line regarding a navigation system issue
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To answer customer inquiries concerning update or coverage issues
NOTE:
Customers may obtain DVDs from sources outside the normal ordering process. If you determine this is the case, recommend that your customer
purchase the appropriate DVD from the Honda Disc Fulfillment Center (see ORDERING A REPLACEMENT OR UPDATE DVD).
CHECKING A DVD FOR DAMAGE
Check the underside of the DVD for signs of mishandling. Deep scratches or fingerprints can cause random lock-ups, reboots, and DVD read or format
errors.
NOTE:
A damaged DVD is not covered under warranty unless the disc is damaged by the navigation unit. Damage by the navigation unit typically appears as
circular scratches caused by something rubbing against the DVD as it spins. The damage may appear as arcs or complete circles on the DVD reading
surface. Refer to Service Bulletin 08-051, DVD Head Error, or No Route Displayed, and Navigation DVD Is Scratched, for more information.